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Are you sure?????????????

I put this in the bugs and technical problems and I'm going to put the same post here. Does anyone else have this problem?



:cursing:An, are you sure pop up needs to come up every time you spend gold. If you're going to refuse the reimbursement of gold for the wrong thing popping up while trying to click a screen full of ZZZ's or items ready to be harvested, there needs to be something to prevent the fast forward button from being pressed. I have lost 1500 gold trying to click on one thing but the thing beside it coming up instead and as I go to click again the fast forward has lined up perfectly and, gone hundreds or thousands of gold I'm trying to save for something. After being told the first time we don't give back gold (how can we make money by giving it away) I stopped making purchases, and now I may stop playing all together.:cursing:
Post edited by Chixixoplix3 on

Comments

  • lois larner (AU1)lois larner (AU1) Posts: 198
    edited 01.05.2013
    i agree, i too have stopped buying gold because i have lost it by either clicking on fast forward instead of rotate or the zzz signs enlarge when you get close to them and you accidently click on upgrade or fastforward on building next door. i would prefer are you certain you want to spend gold to come up before gold dissapears. once when i was clicking on mouse to shift farm up screen a bit i accidently brought land with gold as well. having no gold solves all these concerns for me but the game developers loose out from me as until its fixed i wont spend my real life money to buy gold if it can dissapear so fast on miss clicks that the developers have left in to make you buy more gold.
  • SirGeorge (US1)SirGeorge (US1) Posts: 354
    edited 01.05.2013
    Great post, I've had similiar problems and even submitted emails and service tickets but I never even received a response.
  • vikingur1- (NL1)vikingur1- (NL1) Posts: 149
    edited 01.05.2013
    The same here, I lost over 1400 gold for misclicking, sent in a ticket, but of course they do not give you your gold back.
    So for me it is definitively NO for buying gold wiht real money.

    I have brought this up several times before, but nothing is being done about it.
  • mai15mai15 Posts: 185
    edited 01.05.2013
    The zzzz signs just NEED TO GO please .....
    I wonder why we dont hear anything about this. So many players have complained about those zz signs, and are desperate for you, developers, to find another soluttion to this. Please :(
  • MenaceDawg1980MenaceDawg1980 Posts: 93
    edited 01.05.2013
    This is part of the reason why a lot players start complaining in the new updates forum. So many fundamental problems that still linger (and have been lingering for a very long time) without even the slightest bit of info on if/when it will be resolved. I understand the updates have already been accounted for in a production schedule so to say to stop working on new content is unrealistic. However, if we at least got 1 problem addressed per new update I'm sure a lot of people would be willing to work with that. I find it hard to believe that an added confirmation to prevent people from accidentally spending gold on skipping production would be hard or time consuming to implement to a competent programmer.
  • SirGeorge (US1)SirGeorge (US1) Posts: 354
    edited 02.05.2013
    If the response is for the end user to slow down so it doesn't happen again, then the developers dont really care.

    For the record, I never even received a response from my ticket.
  • EvansCreek farm (US1)EvansCreek farm (US1) US1 Posts: 14
    edited 02.05.2013
    why can't I buy gold with my debit card?
  • Chixixoplix3Chixixoplix3 Posts: 8
    edited 02.05.2013
    Is it a visa debit? If not. this a German (I believe) company so there don't have it set up to except from your bank, like a US company would.

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