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Comments
This isn't the first time GGS has pulled something that leaves people debating and confused about what the terms actually were. The proper thing for GGS to do is accept that the terms weren't clearly stated, find a solution for the next event and compensate the players involved for the confusion this time around.
I look forward to the official response after your discussion with the developers.
Can I offer a suggestion of the wording should you want to do a competition like this again?
My suggestion would be to outline it in wording more clearly (not just the tracking of this is your prize, because while that is great the wording before entering did not live up to the end result).
If you were to do it the same again I would suggest the below:
- If you are in the top 3 you will win The Wellspring ONLY (this will not include the top 100 prize or the participation prize)
- If you are in the top 100 (not including the top 3) you will win 140 rose seeds, 70 super humus and 700 super pig feed (this will not include the participation prize)
- If you participate with a minimum of 3,000 points you will win 70 rose seeds if you are ranked below the top 100 only.
This outlines the prizes much clearer for everyone and would make it much less confusing.
It's going to take time. I know the feedback has been passed on, but it could be a while before i hear anything further about it. If i do hear then i will be back to post here!
Regards,
Malreyn
Hi Mai, I've tried that. And both myself and a co-op member have gone through all my posts, but it's completely disappeared. VERY ODD !!!
way to go GGS.
Also, it'd be nice if we were actually made aware that this had been resolved--it's one thing to fix it, but it's quite another thing for everyone to know that it's been fixed and that our views have been considered.
Kat.
when people have a complaint, and they feel that they are totally being ignored, and they say the same complaint again and again, and still no responce.....whats left. you either have to shout loudly or say things in such a way to let them know you getting on the "im getting very angry at you ignoring me " mode.
When people are not happy they do one of 2 things, complain or leave. after complaining is totally ignored they just leave
When ever anyone is being bullied the bullying post is deleted, this goes on all through the forums. Occasionally time slips by and the bullying or nastiness has been posted hours before hand in which case a "lets get back on track" note is posted. I have even seen Kat post messages of "I don't really want to close this thread" Sometimes we don't have choices left to us. In this threads case though, you are insulting people that are doing their best to get things sorted properly. We can only do so much, and as mods we can only keep the forums as happy and insult free as possible.
You may find it funny, but in a way there is an actual value to them even though they may just be virtual items. If they had no value, then people wouldn't take part in the online events to get them. If we were to simply give them out to everyone then it drives down the value of the prizes.
I have already acknowledged that the wording could have been much better than it was and the feedback has been passed to the design team for consideration. I haven't heard anything back yet, but if/when i do then it will be posted here.
Monica79538, just because we haven't immediately done what people want does not mean we are not taking your feedback.
I'd also like to highlight what kat nip has said. You are welcome to make to give us your feedback and comments via the forum. If however those comments turn into or contain insults then they will be deleted and you may find yourself banned. Please keep it constructive.
Regards,
Ethan
and GGS questions why we feel like they don't listen--pathetic
Monica79538, just because we haven't immediately done what people want does not mean we are not taking your feedback.
I'd also like to highlight what kat nip has said. You are welcome to make to give us your feedback and comments via the forum. If however those comments turn into or contain insults then they will be deleted and you may find yourself banned. Please keep it constructive.
Regards,
Ethan
Just one question Ethan....Do you in any way consider Monicas words as insults since you chose to say this after commenting on what she said ?
We all need to know where you draw the lines here, and i cant find anything other then unhappiness about the way GG has acted in this particular case when i read her words
Hi Mai1,
Personally i don't, but it could be taken as an insult.
My comment was simply after Monicas because it was at the end of my post. It wasn't actually directed at her comment more than it was directed at everyone.
Regards,
Ethan
Thank you Malreyn!
I am with Kat here and we need to keep on topic, the forum moderators here are volunteers and need to be shown respect and more thanks for all they do.
All it appears Kat was trying to do was a friendly reminder of the rules of the forums, as things get heated - people say things they would regret normally. It is also not up to us the way in which the forum moderators put across that something is off topic or something that violates the rules. I feel they do a great job at doing this!
Irish, it may not cost them any money like gold etc, it also will take them time to place the codes and give people the extra prizes they would be entitled to which would be across all servers and would take a considerable amount of time for the developers to put in which ultimately does mean salary spent on that employee - which does actually cost something.
Also - some may not have been confused by the wording of the challenge and didn't contribute due to this and if this is then fixed those people may be upset by saying they would have contributed and gone into the charity event had have they known what the "confused" people did.
It's a complex and multi-layered issue and will take time, and I guess we should understand this.
Also - the time spent on this will also slow down other progress, work and development the GGS team also have to do working on the game! All things need to be prioritized and I guess this will be dealt with in the order most beneficial to the amount of people it will assist.
I personally am glad that the information has been passed on and thankful that a community manager has responded so promptly.
Hi Ethan/Malreyn,
Of course there is value to the prizes. That's why people participate in the charity drive in the first place. However, I think the reasoning in your response is flawed. Nobody is saying that you are to simply give out rose seeds and super humus to "everyone"; we are merely talking about giving rose seeds and humus to three players. Yours seems to be a disproportionate claim, and a pretty big slippery slope argument.
In THIS particular case, I seriously doubt that giving three players--of the thousands of players that participated--prizes that they could reasonably expect given the poor wording provided by GGS is going to "drive down the value of the prizes".
I think giving the prizes to the three that deserve them, and then announcing this error and clarifying it for the future, will limit any potential devaluation of the prizes, and put a stop to the complaints that are being made here. I'm pretty sure people are still going to donate to the charity drive in the future, so I wouldn't worry about that so much.
Hi Jay,
There is also the Top 100 and across multiple servers.
If the wording is fixed then people would know what to expect, and can compete for the prizes they value accordingly.
I do not believe in using bad language to anyone, nor insults. i just wondered what triggered that reaction from you since i couldnt find any.
I think it's not so much a devaluation of prizes as it it a devaluation of people working hard and earning money from farming, and then people being awarded "extra" prizes (even though we all feel we are entitled to them) some may now.
It's also clear that we all value our prizes greatly seeing as how heated we are all getting :P
I just hope that in future things can be more clearly layed out before putting so much money into it!
So glad it's not real cash and that I didn't buy any with gold to win the top 3 and just stayed in the top 100 :P I would be very upset it if I was and all I got was a decoration!