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do these actually get read

worstarworstar Posts: 3
I am just curious has anyone ever had confirmation from the good game team that they have read your suggestion and are heeding it? or is this just really a place to vent.

i was reading that post by Fred, which makes some good points and it just made me wonder if they actually bother reading it?
Post edited by worstar on
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Comments

  • Rock.me.amadeus3Rock.me.amadeus3 Posts: 31
    edited 28.02.2013
    Yeahh, they are ^_^
    You often see KatNip or one of the other board moderators looking at things :)
  • monica79538monica79538 Posts: 1,932
    edited 28.02.2013
    I am starting to wonder as well--so many suggestions and VERY much needed ideas and problems that need to be addressed and yet to see them make it to an update. This on a day too that we loose our beloved GGSFarmer game and have to settle now for this one ;(
    Geez.
  • Lil Finebutt2Lil Finebutt2 Posts: 14
    edited 28.02.2013
    They do read them and even comment from time to time but sadly they do little more than that and maybe that's for the best because all too often the updates they promise will fix ongoing issues with the game don't fix anything and in some cases make things even worse.
  • worstarworstar Posts: 3
    edited 01.03.2013
    reading all of your response all i get the from that is they get someone to pop onto the forum every now and again and placate the players...sure they read it but where is the proof anything comes of it? all these suggestions but no results is what I am seem so this still seems to be a place for people to vent in the hope that will make you feel better while they do nothing to actually fix the problem

    you say a moderator comes on and comments i saw a job going for a forum moderator i could apply for that yet my affect on the gaming developers is diddly squat which reinforces the belief that nothing actually comes from posting on the forums other than slight satisfaction from venting
  • CM NafaruCM Nafaru Posts: 1,325
    edited 01.03.2013
    Wow, I guess it's time to pop up and placate again :whistling:.

    Now on a more serious note... These forums are read by the Community Managers (that would be Latten and me).

    We have weekly meetings in which we bring up all of your suggestions to the product managers and developers.
    Some of these suggestions were already implemented (having a wider variety of decorations with different sizes, for instance), some are discussed on a weekly basis (missions), some have already been said to be implemented once there is enough time for it (optimizations like the ability for a player to mark himself as looking for a cooperative come to mind) and some might never get implemented because it's not technically possible (e.g. the restaurant being an own mini game like GG Cafe).

    You have to understand that most of the things you suggest cannot be implemented within a day or two. They take some planning time, need balancing, new graphics, new code, testing, etc. etc. and then they have to be squeezed into the already tight schedule between updates.

    But.. I'll say it again: we do read all of your suggestions and bring them up.
  • ezio auditore3ezio auditore3 Posts: 2,399
    edited 01.03.2013
    I'm happy that you read each and every thread but it would be nice to comment on more than just one thread per ten threads (figure of speech don't kill me :))but it would be nice to have more active mods like katnip:):):)
  • monica79538monica79538 Posts: 1,932
    edited 01.03.2013
    EXACTLY. For as many times as some topics have been brought up such as missions--the least that GGS can do is acknowledge it, on the threads that they are discussed, but instead of that you fix things by lining your pockets by increasing the water tower price and adding missions to the egg challenges. Talk about making things worse!
  • worstarworstar Posts: 3
    edited 01.03.2013
    Well maybe to "placate" people and to actually show that you are doing something about suggestions you could have a thread where you address some of this. you could say some of the ideas that you have or are seriously looking at implementing. I do not mean you need to address all the suggestions but a sticky or something that gives some feedback about the suggestions being made would go along way in your favour and make people feel alot better about the effort they have put into the game

    to avoid it becoming a thread where people make demands you could have it so only the mods can post just saying what ideas they think are worthwhile looking into
  • ezio auditore3ezio auditore3 Posts: 2,399
    edited 01.03.2013
    That is a very good idea :):):):):):)
  • Jaded Jewel2Jaded Jewel2 Posts: 56
    edited 04.03.2013
    Nafaru wrote: »
    Wow, I guess it's time to pop up and placate again :whistling:.

    We have weekly meetings in which we bring up all of your suggestions to the product managers and developers.
    Some of these suggestions were already implemented (having a wider variety of decorations with different sizes, for instance), some are discussed on a weekly basis (missions), some might never get implemented because it's not technically possible (e.g. the restaurant being an own mini game like GG Cafe).

    Placating again says it all. I don't think the developers want or plan to do anything about any of this at all. Goodgames have how many games, now? They ought to have most of this figured out by now. They never should have put this game out if they didn't know what they were doing. What do you mean that it's "technically impossible" to make the restaurant produce more than one item. That's not making it a "mini-game." What kind of developers is Goodgame hiring? Misfits out of high school? Oh, yeah, and another thing. How many players on Goodgames other games are fighting for the right to not have to spend half their paycheck just to play a silly game or am I just lucky to pick the only winner in this losing battle?
  • monica79538monica79538 Posts: 1,932
    edited 04.03.2013
    I think that statement is going to continue to bite in the behind. Look at how many threads are actually commented on by GGS admin (Katnip edits bad language and greets people & the "kubby": Those do not count)
  • Lil Finebutt2Lil Finebutt2 Posts: 14
    edited 04.03.2013
    Nafaru wrote: »
    Wow, I guess it's time to pop up and placate again :whistling:.

    Now on a more serious note... These forums are read by the Community Managers (that would be Latten and me).

    We have weekly meetings in which we bring up all of your suggestions to the product managers and developers.
    Some of these suggestions were already implemented (having a wider variety of decorations with different sizes, for instance), some are discussed on a weekly basis (missions), some have already been said to be implemented once there is enough time for it (optimizations like the ability for a player to mark himself as looking for a cooperative come to mind) and some might never get implemented because it's not technically possible (e.g. the restaurant being an own mini game like GG Cafe).

    You have to understand that most of the things you suggest cannot be implemented within a day or two. They take some planning time, need balancing, new graphics, new code, testing, etc. etc. and then they have to be squeezed into the already tight schedule between updates.

    But.. I'll say it again: we do read all of your suggestions and bring them up.

    Don't be absurd, by my count there are 22 threads just on the first page of Suggestions, praise and criticism and there are 11 pages total, of those I can count only 4 including this one where any moderator (yourself, Latten and KatNip) has bothered to comment and only 1 (I dislike the characters) where the comments made were actually seeking to fix the problem. In every other case your comments have been defensive or dismissive just as your comments here are defensive and dismissive.

    You expect us to understand that things take time to fix? Perhaps if GGS spent more time fixing the problems with their game instead of coming up with new ways to drain our gold (that ridiculous charity drive who the true beneficiary was GGS) I might be more understanding. Sadly I have seen nothing to suggest they care about making their game more enjoyable or more functional for the player only how they can further milk us before we get tired of all the unanswered complaints and go play someplace else where the developers actually pay attention to the legitimate complaints of the players.
  • Latten (DE1)Latten (DE1) Posts: 6,246
    edited 04.03.2013
    Well, for one - as much as we dislike it, there's not much more we can do than to pass on important problems or wishes from the community. We're not the ones fixing the bugs, and we're not the ones to tell people when to fix them. We can, however, tell the dev team and product managers what you guys care about, and what should be changed due to our opinion.

    And we actually do that. Like, a lot :)

    Both, me and Nafaru are reading the forums, Nafaru mostly the english ones, I'm concentrating on the german boards. Also there's Kat, who links us to everything she deems important, if we miss it. Now, the thing is: We can't reply to every single thread and problem at any time - don't get me wrong, we wish we could, but mostly there are a lot of other tasks we're working on along the way. This may sound like an excuse, but it really isn't.
    Anyway, every week we have meetings with Gamedesign and Product Management, and also regulary talk to the dev team, and you can be absolutely sure that we will forward all of your wished and suggestions to them.

    The problem is not to forward stuff, it's to let you actually know about what's forwarded and what isn't, I think.

    In the german forum, we have a huge thread where the users collect all the ideas they had, and I try to update the OT as often as possible to reflect the current status of said ideas, be it "is worked on" or "won't happen". Maybe you guys can set up something like that as well? :)
  • soneeya (AU1)soneeya (AU1) Posts: 69
    edited 04.03.2013
    ooookkkkaaaayyyy! Is it just me or does this thread seem to be getting a little personal? I mean, yes there's obviously problems that need to be fixed. I think everyone agrees with that - even the community managers etc. But everyone has to remember that there's over 1 million people signed up to this game - how on earth is everyone going to be happy? And more importantly - how many games allow the players to give so much feedback and actually have improvements made from the feedback (because there HAS been improvements made due to player feedback). I think there's alot of shooting-the-messenger going on. By this I mean, there are people allocated a role in the forums, but they can only do what they can - they can't move heaven and earth for every person. And for the record, I actually see Kat come up ALOT - daily - to help people and direct them. Anyhoo, that's my 10 cents worth...
  • ezio auditore3ezio auditore3 Posts: 2,399
    edited 04.03.2013
    If these do get read then I'm okay with it :):):):):)
  • Lil Finebutt2Lil Finebutt2 Posts: 14
    edited 04.03.2013
    Well what do you know; make enough noise and folks are bound to come see what all the fuss is about.

    Latten, glad to see you here, seriously I am. I do understand you and the other moderators have no say over what issues the developers decide to address but you do have complete say over what is actually passed onto them and no doubt have the ability to convey a sense of urgency in dealing with specific issues. Indeed you are correct in assuming we, or at least I myself--can't speak for the others, would like to know what issues you have actually passed on to the development team if for no other reason than to know we aren't being ignored by the very people we trust to pass on our concerns. If you need a consolidated list of the most serious issues I would direct your attention to this thread: http://en.board.goodgamestudios.com/bigfarm/showthread.php?54739-PROTEST-We-the-undersigned-will-not-purchase-gold-until-our-complaints-are-heard. These aren't new ideas, these are ongoing problems that have been brought up over and over and over.
  • Latten (DE1)Latten (DE1) Posts: 6,246
    edited 04.03.2013
    If you need a consolidated list of the most serious issues I would direct your attention to this thread: http://en.board.goodgamestudios.com/bigfarm/showthread.php?54739-PROTEST-We-the-undersigned-will-not-purchase-gold-until-our-complaints-are-heard. These aren't new ideas, these are ongoing problems that have been brought up over and over and over.

    I actually replied to that thread before :P

    Cool, keep that thread updated and we will do what we can to keep you informed as well :)
  • Lil Finebutt2Lil Finebutt2 Posts: 14
    edited 04.03.2013
    Latten wrote: »
    I actually replied to that thread before :P

    Cool, keep that thread updated and we will do what we can to keep you informed as well :)

    I just saw that, apparently you were writing that reply at the same time I was commenting here. Thank you for doing that.
  • noorainnoorain Posts: 49
    edited 04.03.2013
    i REALLY WISH THE WATER TOWER WAS CHEAPER!!
  • Jaded Jewel2Jaded Jewel2 Posts: 56
    edited 06.03.2013
    Latten wrote: »
    Well, for one - as much as we dislike it, there's not much more we can do than to pass on important problems or wishes from the community. We're not the ones fixing the bugs, and we're not the ones to tell people when to fix them.

    Both, me and Nafaru are reading the forums, Nafaru mostly the english ones, I'm concentrating on the german boards. Also there's Kat, who links us to everything she deems important, if we miss it. The problem is not to forward stuff, it's to let you actually know about what's forwarded and what isn't, I think.

    In the german forum, we have a huge thread where the users collect all the ideas they had, and I try to update the OT as often as possible to reflect the current status of said ideas, be it "is worked on" or "won't happen". Maybe you guys can set up something like that as well? :)

    The problem that I see is that Nafaru, Kat and you are simply Moderators of the forum, essentially, the law enforcement of the forum area. What I want to see is the developers on here for once, the GGS president and CEO. You know, the people we are actually paying to play this game? They are the ones that need to see our comments. Let THEM respond to our complaints and ideas. They have a serious problem on their hands. Don't you think that it's important for them to see that and respond?

    You guys, as moderators, decide what you think is important to pass on. Quite frankly, what you think is important and what we as players think is important, from what I've seen, often is two different things. It's very frustrating trying to get through to these people (GGS.) What ever happened to the customer is always right? I know, I know, that's SO old school. Now we just ignore the customer, after all what do they know?

    As far as the collection of ideas, I thought that's what this Forum area, suggestions, tips, etc.. was for. It's all right here. Why are we not getting updates on our end?
  • Kat Nip (GB1)Kat Nip (GB1) GB1 Posts: 3,796
    edited 06.03.2013
    To be honest Jaded Jewel, I personally think that you guys make your opinions (and what's important to you) very clear. Sometimes it gets a bit rowdy as it's done, other times it's done constructively, but it really is very clear.

    Kat. Kittie_by_otomosc.gif
  • -Scarecrow--Scarecrow- Posts: 1
    edited 07.03.2013
    OK, so I'm kinda new here and really don't follow the boards as much as most of you, but how about this suggestion... Mods make a poll every week. The poll lists the most active suggestions of the week, say 10 to 15. Then we go in and vote on the order of most important. This way the mods can take these results to their weekly meeting and show that this is what the gaming community deems most important. If week after week the same things keep coming up at the top of the list, then maybe that will carry a little more weight in showing what needs to be worked on, and what can wait a little bit. That way as import high demand ideas get completed, then they clear off the list and other ideas move up in importance. Just a thought.
  • amycallie12322amycallie12322 Posts: 3
    edited 07.03.2013
    Well this game I don't like all Of us misses GoodGameFarmer :,( . Because we need to keep an eye on our harvest and plow as well. Because my heart is set on GoodGameFarmer. I am really confuse. I thought GoodGameFarmer was winning the vote to stay on FOREVER. You can tell them for me I miss those cute kids of the Farmer. I think one of us here want our GoodGameFarmer back on as soon as possible. Because there was alot of things I want to put on my farm like cute lamb and those Easter Eggs decorations and Easter Eggs house and the Haunted House building as well. Like me and my friend monica79538 wanted are beloved GoodGameFarmer back. I'll keep my fingers cross if they would mind if they put our beloved game Farmer back on once again.
  • Kat Nip (GB1)Kat Nip (GB1) GB1 Posts: 3,796
    edited 07.03.2013
    Amycallie, there's a thread about Farmer in the Entertainment forum that you're welcome to participate in, but other than that, this is the Big Farm forum and I ask that you keep things on topic.

    Kat. Kittie_by_otomosc.gif
  • sue christensensue christensen Posts: 2
    edited 04.04.2013
    I don't know either where do you actually voice problems like your actions not getting picked up on your projects correctly/ do you get any recovery of time or products?
  • SystemSystem Posts: 106,969
    edited 04.04.2013
    i think all the mods here do a great job actually. Reading and replying in the forum. I also beleive that they do have meetings, and that they do adress the issues that are put foreward here by players.
    However, I also belive that the mods are being used, just as the players are. Good mods make people play longer, when they otherwise would have quit.
    The people behind GGS have done this for years, started a lot of games, and replacing old games with new ones once the list of complaints got too long.
    They have their own agenda.. to make money, and unfortunatly they do not understand how to do that without exploiting the players and their mods.
    All praise to the mods here, they arent the bad guys...
  • seth12345seth12345 Posts: 1
    edited 04.04.2013
    I like this game
  • lois larner (AU1)lois larner (AU1) Posts: 198
    edited 04.04.2013
    just hang around a month and you wont be singing the same thing. at start i loved this game, lots to do around place, work out what to do next. there comes a point when you have to decide when and if you are going to continue without buying gold. land becomes very expensive very fast im at lev 44 and have to save $3,100,000 game dollars to get next bit of land and need to get to lev 47 to do it or i can get it now for 4,900 gold. need 2560 xp point to get to next level.
    if like me you make the mistake early and use gold for land because your desperate, be warned, the level you can next by land for $ gets pushed back..stupid me thought using gold enabled you to get an additional land before $ land became available. once you do this there is a massive amount of levels before $ land becomes available again.

    the game is still enjoyable to play but when you get past level 40 it takes long time to upgrade anything, and a lot of hanging about. now i log in play for short period then go away and come back in a few hours time or next day. appart from easter egg challange that made you hang around being bored stupid waiting for something to do. the time it takes to level up takes longer as well, for me 2560 ex points to get to lev 45.
    the xp points are lower as well for tasks on side bar as well.
    you end up rethinking the way you play as well. at start i was happy doing 3 to 4 hours in front of comp each night then log in before work to restart production for the day. there are a lot of tasks that take 12 hours on this game, lot of upgrades that take $1,250,000 and upwards on farm as well. so enjoy the game until you realise people are always going to beat you because i have no money left to spare to buy gold. things are fantastic if you play with a credit card. you can upgrade thing after thing for hours on end while the rest of us can only do i thing a day. that is when you start to think do i want to continue or not....for me its a yes but if im still playing in another months time i would say no.
  • sinz2sinz2 Posts: 58
    edited 04.04.2013
    i think that they read them. What annoys people the most, ( the amount of gold needed to enjoy the game ) the game developers rub there hands together and say dosn't matter, they will still buy gold to play, and if they dont who cares, there are more people joining. for every 1 that leaves there are many more joining.
    Developers only care about money not people.
    i would love to have this as a paid for game, and each new farm could be then attached on. therefore when you reach a certain level new land becomes available as part of game.
    we can only dream
  • Runix3Runix3 Posts: 11
    edited 04.04.2013
    You know in stead of just talking about the problem why don't WE the PLAYERS actually take action. If they aren't paying attention to what our managers are saying then why not actually take action and do something about it?

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