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do these actually get read
i was reading that post by Fred, which makes some good points and it just made me wonder if they actually bother reading it?
Comments
You often see KatNip or one of the other board moderators looking at things
Geez.
you say a moderator comes on and comments i saw a job going for a forum moderator i could apply for that yet my affect on the gaming developers is diddly squat which reinforces the belief that nothing actually comes from posting on the forums other than slight satisfaction from venting
Now on a more serious note... These forums are read by the Community Managers (that would be Latten and me).
We have weekly meetings in which we bring up all of your suggestions to the product managers and developers.
Some of these suggestions were already implemented (having a wider variety of decorations with different sizes, for instance), some are discussed on a weekly basis (missions), some have already been said to be implemented once there is enough time for it (optimizations like the ability for a player to mark himself as looking for a cooperative come to mind) and some might never get implemented because it's not technically possible (e.g. the restaurant being an own mini game like GG Cafe).
You have to understand that most of the things you suggest cannot be implemented within a day or two. They take some planning time, need balancing, new graphics, new code, testing, etc. etc. and then they have to be squeezed into the already tight schedule between updates.
But.. I'll say it again: we do read all of your suggestions and bring them up.
to avoid it becoming a thread where people make demands you could have it so only the mods can post just saying what ideas they think are worthwhile looking into
Placating again says it all. I don't think the developers want or plan to do anything about any of this at all. Goodgames have how many games, now? They ought to have most of this figured out by now. They never should have put this game out if they didn't know what they were doing. What do you mean that it's "technically impossible" to make the restaurant produce more than one item. That's not making it a "mini-game." What kind of developers is Goodgame hiring? Misfits out of high school? Oh, yeah, and another thing. How many players on Goodgames other games are fighting for the right to not have to spend half their paycheck just to play a silly game or am I just lucky to pick the only winner in this losing battle?
Don't be absurd, by my count there are 22 threads just on the first page of Suggestions, praise and criticism and there are 11 pages total, of those I can count only 4 including this one where any moderator (yourself, Latten and KatNip) has bothered to comment and only 1 (I dislike the characters) where the comments made were actually seeking to fix the problem. In every other case your comments have been defensive or dismissive just as your comments here are defensive and dismissive.
You expect us to understand that things take time to fix? Perhaps if GGS spent more time fixing the problems with their game instead of coming up with new ways to drain our gold (that ridiculous charity drive who the true beneficiary was GGS) I might be more understanding. Sadly I have seen nothing to suggest they care about making their game more enjoyable or more functional for the player only how they can further milk us before we get tired of all the unanswered complaints and go play someplace else where the developers actually pay attention to the legitimate complaints of the players.
And we actually do that. Like, a lot
Both, me and Nafaru are reading the forums, Nafaru mostly the english ones, I'm concentrating on the german boards. Also there's Kat, who links us to everything she deems important, if we miss it. Now, the thing is: We can't reply to every single thread and problem at any time - don't get me wrong, we wish we could, but mostly there are a lot of other tasks we're working on along the way. This may sound like an excuse, but it really isn't.
Anyway, every week we have meetings with Gamedesign and Product Management, and also regulary talk to the dev team, and you can be absolutely sure that we will forward all of your wished and suggestions to them.
The problem is not to forward stuff, it's to let you actually know about what's forwarded and what isn't, I think.
In the german forum, we have a huge thread where the users collect all the ideas they had, and I try to update the OT as often as possible to reflect the current status of said ideas, be it "is worked on" or "won't happen". Maybe you guys can set up something like that as well?
Latten, glad to see you here, seriously I am. I do understand you and the other moderators have no say over what issues the developers decide to address but you do have complete say over what is actually passed onto them and no doubt have the ability to convey a sense of urgency in dealing with specific issues. Indeed you are correct in assuming we, or at least I myself--can't speak for the others, would like to know what issues you have actually passed on to the development team if for no other reason than to know we aren't being ignored by the very people we trust to pass on our concerns. If you need a consolidated list of the most serious issues I would direct your attention to this thread: http://en.board.goodgamestudios.com/bigfarm/showthread.php?54739-PROTEST-We-the-undersigned-will-not-purchase-gold-until-our-complaints-are-heard. These aren't new ideas, these are ongoing problems that have been brought up over and over and over.
I actually replied to that thread before :P
Cool, keep that thread updated and we will do what we can to keep you informed as well
I just saw that, apparently you were writing that reply at the same time I was commenting here. Thank you for doing that.
The problem that I see is that Nafaru, Kat and you are simply Moderators of the forum, essentially, the law enforcement of the forum area. What I want to see is the developers on here for once, the GGS president and CEO. You know, the people we are actually paying to play this game? They are the ones that need to see our comments. Let THEM respond to our complaints and ideas. They have a serious problem on their hands. Don't you think that it's important for them to see that and respond?
You guys, as moderators, decide what you think is important to pass on. Quite frankly, what you think is important and what we as players think is important, from what I've seen, often is two different things. It's very frustrating trying to get through to these people (GGS.) What ever happened to the customer is always right? I know, I know, that's SO old school. Now we just ignore the customer, after all what do they know?
As far as the collection of ideas, I thought that's what this Forum area, suggestions, tips, etc.. was for. It's all right here. Why are we not getting updates on our end?
Kat.
Kat.
However, I also belive that the mods are being used, just as the players are. Good mods make people play longer, when they otherwise would have quit.
The people behind GGS have done this for years, started a lot of games, and replacing old games with new ones once the list of complaints got too long.
They have their own agenda.. to make money, and unfortunatly they do not understand how to do that without exploiting the players and their mods.
All praise to the mods here, they arent the bad guys...
if like me you make the mistake early and use gold for land because your desperate, be warned, the level you can next by land for $ gets pushed back..stupid me thought using gold enabled you to get an additional land before $ land became available. once you do this there is a massive amount of levels before $ land becomes available again.
the game is still enjoyable to play but when you get past level 40 it takes long time to upgrade anything, and a lot of hanging about. now i log in play for short period then go away and come back in a few hours time or next day. appart from easter egg challange that made you hang around being bored stupid waiting for something to do. the time it takes to level up takes longer as well, for me 2560 ex points to get to lev 45.
the xp points are lower as well for tasks on side bar as well.
you end up rethinking the way you play as well. at start i was happy doing 3 to 4 hours in front of comp each night then log in before work to restart production for the day. there are a lot of tasks that take 12 hours on this game, lot of upgrades that take $1,250,000 and upwards on farm as well. so enjoy the game until you realise people are always going to beat you because i have no money left to spare to buy gold. things are fantastic if you play with a credit card. you can upgrade thing after thing for hours on end while the rest of us can only do i thing a day. that is when you start to think do i want to continue or not....for me its a yes but if im still playing in another months time i would say no.
Developers only care about money not people.
i would love to have this as a paid for game, and each new farm could be then attached on. therefore when you reach a certain level new land becomes available as part of game.
we can only dream