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CC mission boosters not calculating correctly after update
Heather Norsk (US1)
US1 Posts: 7,346
The calculation is off on the active bonuses (the farm machine bonus is still calculating correctly)
Normally, if I add my kite%, + personal & coop cash & gold boosters + any other RP booster I might have, and multiply that by the "result", it always equals what I am rewarded for active bonuses at the end of a mission. But today, that has been either 12 or 15% lower every single time. So far, I have not seen a different %, just 12 or 15.
Can anyone else check to see if this is happening to them too?
Comments
I calcutaled that I'm missing the RP points from the coop and personal boosters and the boosters I should get from my booster deco's.
I already send my calculations incl. the printscreens to support.
**edit to my initial post, I have had 13% less now too
It is being worked on
The last mission I did last night was finally calculated correctly, but I have not yet looked today
I also have not looked at HWE yet - hope it's fixed quickly
I also reported it to support.
(I didn't find where I saw it reported, but the mod news bulletin dated June 9 stated a bug for where booster decos don't work was actively being worked on - there were 2 bugs in that report and I believe the other has been resolved?)
This is still extant,
From then (the 9th) up until the 27th, the missions had been calculating correctly for me.
I wonder what changed for the worse while they're working on it
Now I'm only getting the booster of my kite and my machine, nothing else. Not our coopbooster, not my personal booster, not my deco booster an not the 10% if you start again within 10 min.
As you can see in the printscreen I get 100% for my kite and 85% for my machine.
I've gotten as much as 5% over what I should have, to 15% less than what I should have (most, I get less than I should)
but this is a bit unfair if some players are getting more than others, and especially on a weekend with no staff and starting a CC
More members of my coop have the same problem and we pay alot of hard earned dollars for our boosters and dought we will get a refund.
I had thought, if it's happening to everyone then the ranking for events would be the same -
but then I realized as some players have more boosters than others, then it really is not the same for all. Plus, even though my boosters don't change, the % lost on each mission is different - when I 1st noticed the discrepancy it was the same on every one, now it varies with every single mission.
I doubt we'll get reimbursed (although that would be the proper thing to do - but with such variances IDK how they could even calculate it to be even remotely fair), but I do wish they'd make this more of a priority. Losing rewards that players pay gold for, is a sure way to lose players if not remedied - - and if not lose the player, at least push them from buying any more gold. It'd just be smart business to get this fixed quickly, but it's been a month now
I even own those cherrieblossom picknick boosterdeco's I paid real money for in the past and even those are not working. They can at least make it a priority to fix things before we get more stuff we don't need.
My missing points have an impact on the coopscore, my FL rank and more.
Send supporting screenshots if possible.
Support tickets do not always go through with screenshots. If this happens to you then send them as a follow up.
Now with the Fishing hardworker my booster deco's are working the way they should. Lets hope it is back to normal tomorrow with the CC, if not I will report to support again.
I don't understand why this still isn't fixed since we paid real money for these booster deco's.
There was an update today with other new stuff, but this bug still has not been fixed (I checked it with a mission this morning) - it is most unfair since each mission can have a different % loss or gain, so it's become luck of the draw instead of strategy to do well sometimes (I have seen as much as a 16% loss and a 60% gain, and lots in-between)
Still missing between 85 - 100% of my boosters and it has been like this for weeks!!!
After another hotfix even more boosterdeco's are not working the way they should!
I'm quite fed up with this issue, this has been going on for way to long!
I have reported this (again) to support.
There have been no posts with official information on this in over 2 weeks. Checking around with players and players in my own coop I know the problem still exists. How can there be fair competition when the rules are different for everyone? This is about the integrity of the game. Players are getting hurt by different percentages and the word is sometimes there are payouts that are too high, so the problem does not affect everyone equally. Please fix this
Many players are turning away from the coop championship because of the unfairness caused by this bug.
Our coop will definitely refrain from activating the gold booster during cc untill the problem has been fixed, it's just a complete waste of money.
If they are hassled enough it might move up their priorities
I sent a mail out to my coop mates to do this also.
Since then I have been varying the coop boosters and personal boosters and nothing works. The rep calculation from active bonuses is almost always wrong. I have been collecting numbers and sending them to support, including the numbers from coop mates. At one point the boosters ran out and the next mission computed correctly with only the kite. Then the coop boosters were put back on again and the first mission scored the reps from active boosters 75% too low. It is crazy what is going on to those who do not mind the math part of figuring it out.
So this morning, after all these mails, the response I got was the problem had previously been fixed and I needed to remove all my rep booster decos and advise players I know to do this as well. Did they read any of my previous mails. I am back at square 1. This is so frustrating!
Yet it still varies with each mission (meaning it is not consistently the same % wrong and is still most of the time less RP than I should be getting with an occasional mission where I get more than I should ).
I agree too, it is so frustrating !!!
We're going on 3 months now since this was 1st reported, and support's tips for the past month to remedy it are not working. Since CC occurs every other event and seems to be one of the biggest events in this game, I hope they'll put a little more effort & focus into this.
I also played some missions outside of CC and got 25% from my kite instead of 100% so the problem with the kite is far from fixed.
The first time I reported to support was 26e of june, that's more than 2 month ago, it's high time they fix this problem and not make us spend hours of rebuilding our deco's without results!
...or are you suggesting you are only getting a 6.25% bonus (25% of 25%)?