Extreme Lag

Jacc (GB1)

For the last few days and before the New Year event started I have experienced extreme lag on my farm. The WOF is back to how it was before they fixed it and it is the same with WOF in Dreamworld although no lag in farming. Any suggestions?

RosyStarling

Have you cleared your cache? That can slow you down

if you need help with that click HERE

Mashy (GB1)

I`ve had a similar problem since the new year event started but only on my main farm for some odd reason. It is a recurring problem for me, usually when several events that produce the annoying graphics when harvesting, all flooding the screen at the same time. Clearing the cache sometimes works but not this time. My laptop is getting old now so maybe it just can`t cope with all the animated graphics that appear with each field or shed etc when harvested. I would love to have the option to be able to switch them off completely as I don`t need to be informed how much of a product is harvested every time I click on a field.

Jacc (GB1)

RosyStarling I have tried that several times but makes no difference. It happened after the update before last .

fadedjean (US1)

I play on the US1 server and have experienced the same lag and frozen screens/cursor, making the game almost unplayable. This is really annoying in co-op competitions trying to harvest (and as mentioned above, the numerous graphics from harvests take exceedingly long to clear.) This occurs whether I use Firefox or Opera. I have cleared history/cache, closed out open tabs, restarted, and pulled the plug from the wall several times a day. For several weeks on both Firefox and Opera browsers, my Big Farm game would open up as a cropped image, leaving wide white borders which meant having to resize and scroll around the farms, until the website crashes. (I use a reconditioned desktop updated for Microsoft 10 and this is the only game I play other than an on-line mahjong game. I don't expect this to run like a new laptop, but the glitchy game performance seemed to start this year.) So, tonight I switched the browser to Google Chrome, and so far it seems better. I did note that on the Firefox browser, the bookmarked goodgamesstudios address showed a html5 extension.  Switching to Chrome without a bookmark and doing a fresh search for the site, I could find a link without the html5 tag. Playing on Chrome tonight, I am able to have my full farm displayed to fill the entire screen. One final note, with Chrome, I don't have to refresh the game screen if I stepped away (as in switching to this Forum), where on Firefox/Opera refreshing the screen would just cause the game to crash and being booted out of the server..

BugsBunny

May i know the system configuration of the users who are experiencing the lab? especially your processor, number of cores and RAM? also do you have many tabs open at the same time in your browser?

fadedjean (US1)

BugsBunny said:

May i know the system configuration of the users who are experiencing the lab? especially your processor, number of cores and RAM? also do you have many tabs open at the same time in your browser?

Here's my desktop PC info:   Intel Core 2 Duo CPU E7500 @ 2.93 GHz, installed RAM 4.00 GB, memory 2.5/3.9GB (64%), 1 socket, 2 cores, 2 logical processors, 64-bit based processor, Windows 10 Home edition, installed 8-7-20   

When using Firefox or Opera browsers, have several bookmarked pages not game related, left them closed, tried to play with just the BigFarm on-line game and the Forum site tab open.  No problem with the Forum site but the game site lags and freezes up and I can't see full view of the farms because the image is cropped.

Yesterday switched to Google Chrome for playing the game, yesterday no problem, but today.... when visiting other members farms their field plots took several seconds to populate.

Kimmiecat (NL1)

I experience lag too.

Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz   2.30 GHz
Sockets: 1 Cores: 8 Logical processors: 16

Installed RAM 16,0 GB (15,8 GB usable)

System type 64-bit operating system, x64-based processor

Windows 11 Home
Using opera with 3 open tabs (main, dreamworld and forum)

RosyStarling

There more reports from other forum about extreme lag.

It will be looked into

BugsBunny

fadedjean (US1) said:

BugsBunny said:

May i know the system configuration of the users who are experiencing the lab? especially your processor, number of cores and RAM? also do you have many tabs open at the same time in your browser?

Here's my desktop PC info:   Intel Core 2 Duo CPU E7500 @ 2.93 GHz, installed RAM 4.00 GB, memory 2.5/3.9GB (64%), 1 socket, 2 cores, 2 logical processors, 64-bit based processor, Windows 10 Home edition, installed 8-7-20   

When using Firefox or Opera browsers, have several bookmarked pages not game related, left them closed, tried to play with just the BigFarm on-line game and the Forum site tab open.  No problem with the Forum site but the game site lags and freezes up and I can't see full view of the farms because the image is cropped.

Yesterday switched to Google Chrome for playing the game, yesterday no problem, but today.... when visiting other members farms their field plots took several seconds to populate.

I recommend atleast 8 GB ram generally because the operating system itself mandates minimum 8GB ram these days.


However since many users having the lag, like Rosy said we have passed it into the team.

fadedjean (US1)

Thank you BugsBunny for your reply and suggestion. 

I should be able to get additional RAM installed for low cost at the local big box store. Otherwise, this older desktop set up works well enough for my basic internet needs.