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Good features but they have some serious issues!

Blossom (SKN1)Blossom (SKN1) SKN1 Posts: 564
Hello!

I thought everything was April Fool's :sweat_smile: 
Yeah, I got some messages from names I did not know then I thought that as usual, it is the player who chases me with his extra farmers or that she make some new farms LOL :lol: No, it was not, now it is possible to change the name for free once with gold. It's good that you let your friends know if you want to change your name so they don't think you have disappeared :wink: But I think it's a little scary sometimes :dizzy: But I think it is possible to improve it. You should get at least a week's chance to undo your name change without spending gold!

[Image removed as it contains an e-mail address - Rosy]

@moderator

Then, one thing that is really terrible is that it is now possible to delete your account through the game!
Unfortunately, I have heard players whose account has really been hacked even though they have not entered their password to anyone. What if they hack in and delete your account and you can never get back many years of hard work? :anguished:
Something I am afraid will happen to me as I have someone who does not like me and has the opportunity to do certain things :dizzy: 
The safest way if you want to put out such a function is that you have to do it through your email and that you have to confirm if you want it from there, It's clearly harder to hack into both the game and its player's email!


Yes, I understand why they make these functions but there are always improvements you can make :wink:
I hope bf can understand my concern <3 
Post edited by BugsBunny on

Comments

  • Can you not just change your password?
  • BugsBunnyBugsBunny Moderator, Guest Posts: 1,612
    Hello @Blossom (SKN1)

    1) If someone is trying to attack you with multiple accounts, then please contact the support team with the necessary evidences they will be happy to investigate, even if a player changes his name after insulting you, it can be traced, please mention the timestamp (time) of when the message was received, also include a full page screenshot of the same instead of cropped screenshots.

    2) Deletion has a safe-period of 14 days, the account will only be deleted after this 14 days, during this 14 days it is possible to cancel the deletion request through in-game itself, it is not possible to hack an account without you either giving away your password or using a very simple password (like same as your username or 1234), we highly advise you not to share passwords with other players.

    3) In-case if your account is compromised, you can contact support, but as i said already sharing passwords is at your own risk and it is against the rules.


    I hope this clarifies, I am closing this thread as i feel this will become obsolete as your query was answered by me, if you need further clarifications regarding the same please feel free to contact me or one of the other moderators through DM(s).


    Kind Regards,
    Bugs Bunny
This discussion has been closed.