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Lost Viking coins

SystemSystem Posts: 106,969
in Bug Reporting & Technical Issues
This discussion was created from comments split from: Trade Center - Northern Lights Help needed.

Comments

  • walle (INT1)walle (INT1) INT1 Posts: 420

    https://prntscr.com/26plhr2 , how is possible last night had alomost 10 milion coins and all are diseapear, i control and not have buy something there with coins. 
  • RosyStarlingRosyStarling Moderator, Guest Posts: 4,718
    edited 06.02.2022
    @GREENPANDA (INT1)  I moved you to your own Bug thread

    Yes we all seem to have lost our Viking Coins this morning 

    Reported
    Post edited by RosyStarling on
  • walle (INT1)walle (INT1) INT1 Posts: 420
    RosyStarling said:
    @GREENPANDA (INT1)  I moved you to your own Bug thread

    Yes we all seem yo have lost our Viking Coins this morning 

    Reported
    Thank you @RosyStarling i was a looking if i spend somewhere mistake, but not have spend something. 
  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 2,526
    I haven't experienced this issue. I haven't exchanged any runestones for viking coins if that helps.
  • 24-KL0V3R (US1)24-KL0V3R (US1) US1 Posts: 2,464
    Oh my word! What next?  I have this morning zero Viking coins when it should be nearly 7 or 8 Million maybe more.  This is awful! I am unable to proceed with my Viking Farm having no Viking Coins to get products for that farm.  Horrible! Horrible!
  • Heather Norsk (US1)Heather Norsk (US1) US1 Posts: 7,346
    edited 06.02.2022
    Thank you RosyStarling for reporting this, I look forward to hearing what's going on !!!

    The ranking box shows my millions of coins correctly, but both the barn and the trader show a tiny, meager amount. I had traded runes for coins the other day, if that does make a difference ... thank you ninjahuman for pointing out that possibility :)
  • BugsBunnyBugsBunny Moderator, Guest Posts: 1,612
    Heather Norsk (US1) said:
    Thank you RosyStarling for reporting this, I look forward to hearing what's going on !!!

    The ranking box shows my millions of coins correctly, but both the barn and the trader show a tiny, meager amount. I had traded runes for coins the other day, if that does make a difference ... thank you ninjahuman for pointing out that possibility :)

    Since today is sunday, we will hear back tomorrow, we'll let you know by then!
  • jorisvanvlijmen (NL1)jorisvanvlijmen (NL1) NL1 Posts: 319
    The ranking say 

    collected in trader says 

  • William Robert (US1)William Robert (US1) US1 Posts: 367
    jorisvanvlijmen (NL1) said:
    The ranking say 

    collected in trader says 

    Similar issue here. 98% of my coins are gone. But after searching I did notice that I have Northern Lights coins still.
  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 2,526
    Now I have this issue as well. It says I have 44,050 viking coins while I have a bit over 600,000 in the rankings and I have only spent 150,000 in the viking coin trader. Please fix this issue very soon.
  • Melske (NL1)Melske (NL1) NL1 Posts: 2
    edited 07.02.2022
    Ben ook mijn vikingsmunten kwijt,waren even terug en toen weer weg.
  • RosyStarlingRosyStarling Moderator, Guest Posts: 4,718
    @tetje (NL1)

    "I also lost my Viking coins, were back for a while and then gone."

    "    Hoi tetje
    Ik heb google translate gebruikt om je bericht te lezen

    Dit is een forum dat alleen in het Engels is en in de toekomst alleen in het Engels zal posten, zelfs als je een vertaler nodig hebt"

    Investigation of this issue is underway
  • Dollybella (US1)Dollybella (US1) US1 Posts: 18
    I too have lost over 3 million viking coins. I had traded all my runestones for the coins
  • Heather Norsk (US1)Heather Norsk (US1) US1 Posts: 7,346
    edited 08.02.2022
    Dollybella (US1) said:
    I too have lost over 3 million viking coins. I had traded all my runestones for the coins
    I hadn't traded all of mine, but I lost over 30 million   :(
    I am really looking forward to what / how / if they're able to fix this
  • jorisvanvlijmen (NL1)jorisvanvlijmen (NL1) NL1 Posts: 319
    edited 08.02.2022
    Ok, they said sorry, but im stil missing 100.000 coins based on the screenshots i took, so im not completely happy about this fix, what to do now ?

    contact support ?

    Edit: Fix Typo
  • RosyStarlingRosyStarling Moderator, Guest Posts: 4,718
    Yes contact Support

    Add the screenshots as proof
  • jorisvanvlijmen (NL1)jorisvanvlijmen (NL1) NL1 Posts: 319
    RosyStarling said:
    Yes contact Support

    Add the screenshots as proof
    just contacted support about it: just bad luck we aint going to fix that. end of story.
    it not just me missing coins, i know more players who weren't compensated what they ware missing.

    shame !!!!!
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