Home EN Bug Reporting & Technical Issues

Global Points Event Bugs

When trying to donat stuff, it wont accpet the donation, also is the close button greyed out. even is not working !!!!!!

you need to refresh the game to go any further with it 
Post edited by BugsBunny on
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Comments

  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,404
    Hey @jorisvanvlijmen (NL1)

    We are trying to find out why this happens, we'll let you know when we get more info.


    ~ Bunny
                  
  • Blossom (SKN1)Blossom (SKN1) SKN1 Posts: 477
    The event do not working at all!
    When I donate the box is stuck and it is not possible to move on and I do not get my points even if the box disappears after many minutes! Even my friend have problem with it- after they close the box, the twins do not come up again so they can not donate anything. I'm afraid if I close the box I'll get the same problem some friends. :(


  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,404
    Hey @Blossom (SKN1)

    We are already aware about the issue, and the team is looking into it.


    Regards,
    Bunny
                  
  • Blossom (SKN1)Blossom (SKN1) SKN1 Posts: 477
    BugsBunny said:
    Hey @Blossom (SKN1)

    We are already aware about the issue, and the team is looking into it.


    Regards,
    Bunny
    Okej thanks <3
    But when it will fix? Hope soon :(


  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,404
    edited 20.08.2021
    BugsBunny said:
    Hey @Blossom (SKN1)

    We are already aware about the issue, and the team is looking into it.


    Regards,
    Bunny
    Okej thanks <3
    But when it will fix? Hope soon :(
    Me/Rosy or Chickadee will let you know once we have more information :)


    Best Wishes,
    Bunny
                  
  • sarah7 (INT1)sarah7 (INT1) INT1 Posts: 17
    I used 39k diamonds but didn't get any points for it. I restarted the game and donated some tulips and only got points for tulips. :(

  • I also donated tulips, it is removed from my storage, but dit not see the points for it  :'(
  • artful (US1)artful (US1) US1 Posts: 6,495
    After donating a boatload of items, the event has disappeared. Did they pull it? Will we get our donated items back?
    .


    Hate coops but missing out on the benefits?  Check out "Hearts of Gold," the non-coop coop -- we leave you alone to farm your way.  No donations or group participation required.

    https://community.goodgamestudios.com/bigfarm/en/discussion/158239/just-want-to-be-left-alone-to-farm-in-peace-us1-hearts-of-gold

  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,404
    I used 39k diamonds but didn't get any points for it. I restarted the game and donated some tulips and only got points for tulips. :(

    I also donated tulips, it is removed from my storage, but dit not see the points for it  :'(
    After donating a boatload of items, the event has disappeared. Did they pull it? Will we get our donated items back?
    We've passed this information on! will let you know once we hear back about the same.

    @artful (US1) Unfortunately for some, the event disappears after they donate, we are aware about that case too!


                  
  • artful (US1)artful (US1) US1 Posts: 6,495
    Thanks.
    .


    Hate coops but missing out on the benefits?  Check out "Hearts of Gold," the non-coop coop -- we leave you alone to farm your way.  No donations or group participation required.

    https://community.goodgamestudios.com/bigfarm/en/discussion/158239/just-want-to-be-left-alone-to-farm-in-peace-us1-hearts-of-gold

  • FarmerCli (US1)FarmerCli (US1) US1 Posts: 2,378
    I donated 10K tulips and about 75K grouper and it accepted it and posted my new points, but when I went to donate more, it did not accept them though I had another barn load of tulips to give.  It acted as if it accepted them but my points did not change.  I double checked and yes I have 11K of tulips in my barn.  It takes about 30 seconds once I click on the globe thingy to open and then another 30 seconds for me to be able to seemingly donate more items and another 30+ seconds for the rankings to show.  This event is in my opinion just chocked full of bugs. The bug jar is crammed full for this global event.  It so gets in the way of the CC/ML.  Maybe the Team should have planned it when less intense events were running.  Who knows? ~sigh~


    Photo taken by FarmerCli  (Front Porch View of Elk grazing in pasture) 2015

  • Blossom (SKN1)Blossom (SKN1) SKN1 Posts: 477
    After donating a boatload of items, the event has disappeared. Did they pull it? Will we get our donated items back?
    Try to re lload you game


  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 1,805
    edited 20.08.2021
    I also donated tulips, it is removed from my storage, but dit not see the points for it  :'(
    The ranking does not get updated immediately, You can see the update button on the right side of the event dialog, showing the next update of the points
    Post edited by BugsBunny on
      
          
  • hamsters1 (GB1)hamsters1 (GB1) GB1 Posts: 21
    One of the items for donation has a timer, is the product meant to change to a different one after the countdown? If so then that's another bug as mine has been honeydew since the event began.
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 1,805
    I've added that @hamsters1 (GB1)
      
          
  • Same issue here, timer has gone through 4 times and stuck on same 2 items
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 1,805
    @hamsters1 (GB1) @greenwitchdeb (US1)   can you tell me which two?

      
          
  • same here, building 2

  • hamsters1 (GB1)hamsters1 (GB1) GB1 Posts: 21
    edited 20.08.2021
    @hamsters1 (GB1) @greenwitchdeb (US1)   can you tell me which two?


    @RosyStarling The timer is near honeydew and it's been honeydew the entire time. Same with ordinary catalyst that has remained unchanged since the event started. If it helps I had picked the pig building .
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 1,805
    @hamsters1 (GB1) @greenwitchdeb (US1)   can you tell me which two?


    @RosyStarling The timer is near honeydew and it's been honeydew the entire time. Same with ordinary catalyst that has remained unchanged since the event started. If it helps I had picked the pig building .


    Both the right hand ones are timed. Which is your other one?

      
          
  • hamsters1 (GB1)hamsters1 (GB1) GB1 Posts: 21
    @RosyStarling it's the ordinary catalyst.
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 1,805
    edited 20.08.2021
    Thank you :)

    Bug now acknowledged


      
          
  • Jacc (GB1)Jacc (GB1) GB1 Posts: 85
    It would seem that although there is a timer it does not matter so much as the same donation items have been asked for constantly. I have building 2 and the items are the same as for the above post from jorisvanvlijmen







    Jacc @ en 1
  • sarah7 (INT1)sarah7 (INT1) INT1 Posts: 17
    @hamsters1 (GB1) @greenwitchdeb (US1)   can you tell me which two?


    I am stuck with cloudberries and ordinary catalyst since the event began. I chose the field.
  • Stuck on Ordinary Catalyst and Cloudberries. I have only been able to continue to donate tulips and just realized when my ranking kept going down that THOUSANDS have not been given points for so I am going to stop. Totally not fair, I am very competitive lol
  • Mac56 (GB1)Mac56 (GB1) GB1 Posts: 310
    Complete waste of time doing this event.   Why do GGS always muck up new events?
  • FarmerCli (US1)FarmerCli (US1) US1 Posts: 2,378
    Pfffffttt!  My GPE items that were supposed to change did not....definitely not good!  I think whatever we donated will be lost and gone forever.  


    Photo taken by FarmerCli  (Front Porch View of Elk grazing in pasture) 2015

  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 1,805
    edited 20.08.2021
    @hamsters1 (GB1) @greenwitchdeb (US1)   can you tell me which two?


    I am stuck with cloudberries and ordinary catalyst since the event began. I chose the field.
    Stuck on Ordinary Catalyst and Cloudberries. I have only been able to continue to donate tulips and just realized when my ranking kept going down that THOUSANDS have not been given points for so I am going to stop. Totally not fair, I am very competitive lol

    Thanks, that the items do not change and is now and acknowledged bug
    Post edited by BugsBunny on
      
          
  • The timer is between Grouper and ordinary catalyst and these items have remained unchanged since the event started. I have donated items that have not had the points added and the items have not been returned. I have picked the chicken building.
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