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Account hacked

This discussion was created from comments split from: Account Security [How To Stay Safe] v2 🔒.

Comments

  • ren (NL1)ren (NL1) NL1 Posts: 10
    Wat kan je doen als je wachtwoord toch gehackt is en die andere persoon het wachtwoord wijzigt en doodleuk verder speelt. 
    En tenslotte nog leden uit je coop wil afsnoepen
  • Blossom (SKN1)Blossom (SKN1) SKN1 Posts: 564
    ren (NL1) said:
    Wat kan je doen als je wachtwoord toch gehackt is en die andere persoon het wachtwoord wijzigt en doodleuk verder speelt. 
    En tenslotte nog leden uit je coop wil afsnoepen
    It happened to one of my friends. If you have saved your email in the game, you can ask for help from support and they will help you change your password. But if the hacker has logged in to your farm, I do not know if you can keep your farm. I read somewhere that your account can be banned if someone hacks into it but I think it knows mods better about?
    Hackers are a big problem. It's not just that they get on your password, they come in anyway I do not know how. Right now I am trying with all my might to protect my farm because they are a player who wants to hack into my farm to make it banned and some other things.
  • RosyStarlingRosyStarling Moderator, Guest Posts: 4,718
    Please use English here in future.

    Contact Support IMMEDIATELY, only they can help as they will need you to prove it is your farm.

    "Gebruik hier in de toekomst alstublieft Engels.

    Neem ONMIDDELLIJK contact op met de ondersteuning, alleen zij kunnen helpen, omdat ze u nodig hebben om te bewijzen dat het uw boerderij is.."
  • ren (NL1) said:
    Wat kan je doen als je wachtwoord toch gehackt is en die andere persoon het wachtwoord wijzigt en doodleuk verder speelt. 
    En tenslotte nog leden uit je coop wil afsnoepen
    What can you do if your password has been hacked and that other person changes the password and continues to play. And finally want to steal members from your coop (Contact Support)

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