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Unable to load some ship cargo LIKE Cherry Jam

Gerrin (US1)Gerrin (US1) US1 Posts: 20
three times now the ship asks for Cherry jam and when clicking the arrow it takes me to the Jam maker on the smaller farm but there is only an option to make Apple Jam one page no other place to go or make Cherry Jam and it is not asking for Gold either which I would not use anyway as not buying fake gold for a game.     How can I make a full load when I cannot even make Cherry jam as the option is not there.    HELP please is this a glitch or something?  

Comments

  • RosyStarlingRosyStarling Moderator, Guest Posts: 4,718
    The arrow always takes you to the facility that produces the product.



    Click the gift box to load the ship.

    If it is greyed out like this example you do not have enough product
  • Gerrin (US1)Gerrin (US1) US1 Posts: 20
    Not it is not grayed out it is just not even there at all.    

  • RosyStarlingRosyStarling Moderator, Guest Posts: 4,718
    Can you provide a screenshot then please.

    But the arrow taking you to the Jam Factory is expected


  • Gerrin (US1)Gerrin (US1) US1 Posts: 20
    It only shows One page to make apple Jam and no second page or alternative for cherry jam I checked the barn   and have plenty of Cherries but can't make jam as no alternative to do that.   
  • DebRN (US1)DebRN (US1) US1 Posts: 697
    You need to upgrade the jam factory to make more kinds of jam.
  • Blossom (SKN1)Blossom (SKN1) SKN1 Posts: 564
    It only shows One page to make apple Jam and no second page or alternative for cherry jam I checked the barn   and have plenty of Cherries but can't make jam as no alternative to do that.   
    As DebRN says, you must level up the jam factory so you got the other kind of jam in the factory. I can guess that yours in lvl 1 :)
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