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Dinosaur Horse Event

Has anyone else had a problem getting promoted during the horse event?  I have 1249 points on the horse event, you need 1250 to reach the diamond league.  I have won 3 events and still have 1249 points.  this is the 2nd time this has happened.  I submitted a problem ticket to support but didn't receive an answer.  This time, I anticipated it would happen again so I took screen shots.  The first screen shot is before the event, the second shows a win, the third shows no change in the score.  I am not certain all 3 screenshots are showing up.  I will submit another ticket, but anticipate not receiving an answer.  

Comments

  • JVD (US1)JVD (US1) US1 Posts: 2,784
    edited 08.03.2021
    you need to win 50 races when in platinum I to move up to  Diamond 

    In your 2nd screen shot, it shows you have won 4/50 races... 46 wins to get to Diamond :)
  • Blossom (SKN1)Blossom (SKN1) SKN1 Posts: 564
    Haha :) I remember my first time before I come to diamond same as you, at first I think that it's a bugg :D So I decided to report it to support, this was his answer:
    "I have checked your account and could see that you achieved Platinum1. You had the meter full, but in order to get to the Diamond League you need to have the meter full and also you need to win 50 challenges. I have attached you a screenshot as an example so that you can see how it looks like so that you know it for the next season :)", support. This helped me much to come to diamond :blush: ,

    Good Luck :wink:
  • NQ 17 (US1)NQ 17 (US1) US1 Posts: 9
    Thanks, I reported it before and didn't receive an answer. I guess I have just overlooked where it says you have to win 50 races beyond the 1250 number.  It seems to me that changing the number to 1450 would end any confusion.  Another member of my coop had the same complaint!!!
  • RosyStarlingRosyStarling Moderator, Guest Posts: 4,718
    If you send multiple tickets to Support it will slow things down and not be of help

    Reply to the acknowledgement instead.

  • Uncle John (GB1)Uncle John (GB1) GB1 Posts: 11,004
    edited 10.03.2021
    1450 wouldn't be the same @night queen. Once you get to Platinum 1, the losses on the notice board no longer matter, you just have to win 50 times.   :¬)
    Post edited by Uncle John (GB1) on
  • Blossom (SKN1)Blossom (SKN1) SKN1 Posts: 564
    I think they have been very unclear in that part of the game. I had a hard time understanding it first :| And the same thing was confusing to me too!  Hope you had got to the diamond this time or for next time :)
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