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Missing WWC coins

Last night before the CC ended I checked my WWC coins because I am keeping an eye on them.  I was wanting to get that kite that I swore I would never get, lol.  Well, I only needed around 700 coins to have enough and now I am missing way too many coins since the update after the CC ended.   Does anyone else have that issue?   Suzy!

Comments

  • SuzyQ22 (US1)SuzyQ22 (US1) US1 Posts: 1,475
    Last night before the CC ended I checked my WWC coins because I am keeping an eye on them.  I was wanting to get that kite that I swore I would never get, lol.  Well, I only needed around 700 coins to have enough and now I am missing way too many coins since the update after the CC ended.   Does anyone else have that issue?   Suzy!

    Update this post:  I just received 175 coins from gold boxes so if tech looks into this please do not add those to my original loss of coins.

  • SuzyQ22 (US1)SuzyQ22 (US1) US1 Posts: 1,475
    Gosh Darn it, What is happening to my coins?  I am now missing an additional at least 3,000 coins?  Where are my coins going? 

  • RosyStarlingRosyStarling Moderator, Guest Posts: 4,718
    Please contact Support  with as much detail as you can and they will look into it
  • SuzyQ22 (US1)SuzyQ22 (US1) US1 Posts: 1,475
    edited 10.12.2020
    Please contact Support  with as much detail as you can and they will look into it
    Thank you RosyStarling, I have contacted support twice now.  I just contacted them a second time because now I have lost an additional 4,000 coins.  I don't understand what is happening to my coins.  I just wanted everyone to make sure they weren't also losing their coins.  As far as I can tell I have now lost a total of at least 10,000 or more coins.  So much for buying that kite.

    Edit:  I just received an additional 50 coins from a gold box so that is 225 total extras from boxes in the last few hours.

    Suzy!

  • RosyStarlingRosyStarling Moderator, Guest Posts: 4,718
    Don't send in multiple tickets to Support, that can delay things further.

    If you want to contact them again reply to the initial acknowledgement of receipt of ticket


  • SuzyQ22 (US1)SuzyQ22 (US1) US1 Posts: 1,475
    Don't send in multiple tickets to Support, that can delay things further.

    If you want to contact them again reply to the initial acknowledgement of receipt of ticket



    Okay, thank you.  Suzy!
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