Home EN Bug Reporting & Technical Issues

Join the official Goodgame Big Farm Discord today!Join our Big Farm Discord Server


Are you looking for a community of like-minded farmers to discuss your farming experience with? Look no further than the GoodGame Big Farm Discord Server!


Our server is the perfect place to connect with other farmers from around the world. Whether you're looking to chat about strategy, share tips and tricks, or just make new friends, our community has got you covered.


And that's not all - as a member of our Discord server, you'll also have access to exclusive giveaways and other special events. It's the perfect way to stay up to date on all the latest news and updates from GoodGame Studios.


So what are you waiting for? Join the GoodGame Big Farm Discord Server today and start connecting with fellow farmers from all over the world. Just click here to join the fun!

Password and security issues

I just had to reset my password as I couldn't log on the the forum though I have no idea why.

I went through the change procedure and then had this pop up. I really hope this is a bug




When I checked my passwords with google I found this


There were other password breaches but mostly of sites I don't use anymore. I have no idea which site was the cause of this. I'm not suggesting it was GGS just that my big farm password has been affected and that I might not be the only one.

I suggest people check to make sure that this isn't affecting them as well. 



Post edited by Patti Jonessa (INT1) on

Comments

  • Jesse123 (INT1)Jesse123 (INT1) INT1 Posts: 1,558
    edited 06.10.2020
    I recommend you to change the password again (a stronger password) , and if you've used the same email for other websites, please don't try to use the same password. The pop up message is from google and must not be ignored. 
    I'm not sure if the system has access to all our passwords. But incase this message keeps coming, I strongly recommend you to keep changing the password.
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 4,718
    edited 06.10.2020
    I'll ask about this immediately

    We have some other issues with people logging in too


  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 4,718
    edited 06.10.2020
    Apparently this means  the password you have  used for  "community.goodgamestudios.com" was found on a common
    data breach. If you used the same password on a different site that was breached it will affect here too

    I am getting a popup message saying that "A data breach on a site or app exposed your password

    It is recommended that you change your password for here again.

    It is best to use a different password for every site

    You can enter your email here and check whether your password/email was ever in a data breach.

    I have been pwned

  • Stupid question I've searched for an answer to without finding anything...
    WHERE do I go to change my password? I tried my profile, the various profile dropdowns, the signature page, and all the other seemingly obvious places. I'm stumped and also have gotten this warning about a security breach where I need to change my password.
    Can someone please help me figure out how to go about this?
    Thank you!
  • Ended up deliberately entering the wrong password so it would prompt me to change it. Was the only thing I could think of to try. Fortunately it worked. 
    That said, if the mods could please let me know if there's an easier way? I'd appreciate it. And if there's not an easier way, ask GG to please put that as an option within our profile area.
    Tks!
  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,612
    Ended up deliberately entering the wrong password so it would prompt me to change it. Was the only thing I could think of to try. Fortunately it worked. 
    That said, if the mods could please let me know if there's an easier way? I'd appreciate it. And if there's not an easier way, ask GG to please put that as an option within our profile area.
    Tks!
    You are able to change your bigfarm password on your in-game settings, there is a settings icon on the top right side, which when you click displays an option to change your password.

  • BugsBunny said:
    Ended up deliberately entering the wrong password so it would prompt me to change it. Was the only thing I could think of to try. Fortunately it worked. 
    That said, if the mods could please let me know if there's an easier way? I'd appreciate it. And if there's not an easier way, ask GG to please put that as an option within our profile area.
    Tks!
    You are able to change your bigfarm password on your in-game settings, there is a settings icon on the top right side, which when you click displays an option to change your password.

    IN game...DUH!! I was looking for it in here. So the only way to do this is to do it within the GAME and not the forum. Ok. Thanks for clarifying that for me Bugs. :-)
  • rsny (US1)rsny (US1) US1 Posts: 2,294
    I have had to change my password every time I have tried to log in to the forum for the past several days.

    So I have this bookmarked now

    https://community.goodgamestudios.com/bigfarm/en/entry/passwordrequest.

    For some reason I have not had to do it this morning.


  • rsny (US1)rsny (US1) US1 Posts: 2,294
    I spoke too soon.


    Same log in problem again.
    I change my password to the same password and it lets me log in.

    I leave and then have to do it all over again.
     it is too early for Aprli fools day.   :# 
  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,612
    Our team is looking into the forum login issues, for the meantime you can use the suggested solution :)

  • JVD (US1)JVD (US1) US1 Posts: 2,784
    edited 25.10.2020
    I spoke too soon.


    Same log in problem again.
    I change my password to the same password and it lets me log in.

    I leave and then have to do it all over again.
     it is too early for Aprli fools day.   :# 
    Yes, seems I am having to do it daily as well :( 

    EDIT: not once daily, every time I try to enter the forum. If I close it, have to reset it again :(

    wonder if it has anything to do with Dream World?  seems I lose my game login when I play DW, but this is the first time losing forum login.
    Post edited by JVD (US1) on
  • Just a thought: Have you tried using a different browser when you attempt to log into the Forum or when you try to return to your main farms from being in the DW?
Sign In to comment.