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slow

why is the game so slow it takes a age to plant and replant been like this for a while now 

Comments

  • Hi @thumbalina (GB1), just a thought but do you have any other programs or apps running in the background?
    What kind of computer, operating system, Storage system's( Solid State(best) or older 5400 rpm drives?)?
    More details will help us help you  <3
  • Mad Bunny (IN1)Mad Bunny (IN1) IN1 Posts: 1,585
    edited 10.06.2020
    why is the game so slow it takes a age to plant and replant been like this for a while now 
    Like WillyBigFoot suggested we can only correctly identify the issue after knowing the specs of your computer, but mainly other open tabs/programs might be consuming your RAM, try playing after closing them, i also suggest you to clear your cache once in a while. I've had similar issues when i used to play with a low-end system and closing other tabs worked!



  • WillyBigFoot (FormerMod)WillyBigFoot (FormerMod) Guest Posts: 142
    edited 10.06.2020
    Hello everyone, we need your support so that we can forward bugs more specifically in the future. 
    Please post your error messages with some or all of the following information:

    Problem Description:
    How is the error noticed?
    On which server do you play?
    After what steps does the error occur?
    When did the error occur? 
    A  screenshot  would be helpful in troubleshooting. 

    Measures carried out:
    Technical first aid ?
    Change of browser?
    Has the currentness of the browser been checked and is the browser up-to-date? 

    Operating system:
    Windows xxxxx / Mac / Linux
    Game version (can be seen in html when registering in the registration/Log-in window)

    Browser and browser version?

    RAM size?

    If there is a need for compensation, please also contact support:


    (If general compensation has already been announced by GGS, please do not contact support)

    Please also refrain from error messages like "Half our co-operative is affected". 
    If half of your co-op is affected, please provide the names of the players concerned and 
    the information under "Operating System" if the players do not want to report individually, 
    which would of course be more ideal.

    This makes it much easier for us to determine how many players are affected and 
    we can also forward the additional information necessary for GGS.

    Greetings
    The moderator team

    Post edited by WillyBigFoot (FormerMod) on
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