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Rustic Cherry Orchard

I purchased a rustic cherry orchard appearance with championship tokens but it isn't showing up under the appearances for the cherry orchard and it's still showing a zero amount in the championship tab. Anybody got any suggestions what's happened? The tokens have been deducted.

Comments

  • 1. try reloading
    2. clear cache
    3. all else fails contact support
  • DebRN (US1)DebRN (US1) US1 Posts: 697
    the other thing is.... some of those appearances are for SPECIFIC apple orchards... like the coop ones, or candy ones... whatever.  I don't know all those rules and I never buy appearances, but I've seen it discussed here.
  • Firefox (AU1)Firefox (AU1) AU1 Posts: 26
    edited 21.04.2020
    I purchased a rustic cherry orchard appearance with championship tokens but it isn't showing up under the appearances for the cherry orchard and it's still showing a zero amount in the championship tab. Anybody got any suggestions what's happened? The tokens have been deducted.
    Go to your Inventory (gift box icon), from the left, go to the second last tab on the right which is the themed buildings. It may be there. This is where I have found some items when purchased with Champ Coins. 
    Also, check if the appearances is showing a page tab. ie 1/2 1/3 etc. 
  • @FarmerTeresa (GB1) The Cherry orchard & Coop Cherry orchard are the same size, so that should not make a difference, but if it is still saying x0 and has deducted your tokens, that is definitely a case for support, if reloading has not made it appear.
  • Reloading doesn't help.
    It isn't under themed buildings and there isn't a second appearances tab.
    It was definitely the basic cherry orchard not the coop orchard, that's all I have.
    How do I clear the cache? Might as well try that before I contact support.
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    Reloading doesn't help.
    It isn't under themed buildings and there isn't a second appearances tab.
    It was definitely the basic cherry orchard not the coop orchard, that's all I have.
    How do I clear the cache? Might as well try that before I contact support.
    https://community.goodgamestudios.com/bigfarm/en/discussion/105548/missing-gold-or-cash-or-any-other-items-from-your-game-how-to-clear-your-cache#latest

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