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DW Contracts Have Disappeared

My DW contracts have disappeared and I am getting an error message. I have refreshed, cleared everything.


Comments

  • rie22 (US1)rie22 (US1) US1 Posts: 361
    I am still having this problem. Are the mods back?  I seem to be the only person with this glitch. 
  • @rie22 (US1) Yes, the Critters are still here, we just need someone to ask, only some of the team came back this week. I should be able to grab someone today, can you confirm that you have tried all the usual fixes, including checking on other browsers, is it the same on them all?
  • @rie22 (US1) Does your DW market give that error all the time or only when you have a farm machine running?
  • rie22 (US1)rie22 (US1) US1 Posts: 361
    Hi Wascally, thanks for getting back to me. I tried all the fixes.  Nothing is fixing it.  The tractor is not setting this off.  I login from my farm and I immediately get that error message. thanks for checking into this for me. 
  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 2,526
    Hi Wascally, thanks for getting back to me. I tried all the fixes.  Nothing is fixing it.  The tractor is not setting this off.  I login from my farm and I immediately get that error message. thanks for checking into this for me. 
    It's because you don't have any buildings that can harvest items that would be requested from contracts. If you place one field or another building it should fix the issue.
  • ninjahuman (AU1) said:
    It's because you don't have any buildings that can harvest items that would be requested from contracts. If you place one field or another building it should fix the issue.
    @ninjahuman (AU1) That is an interesting theory, could you elaborate further on it? I passed it on to the tech that is trying to reproduce this error & he tested by demolishing all the buildings on DW, but still could not get the error to occur. Did you have the error & do something that fixed it? If so could you describe exactly what steps you took, maybe there is something in there that he can work with.
  • @rie22 (US1) So more details from you might be helpful too, such as:
    • Did you originally have contracts and then they stopped and gave the error at some point?
    • Did you fill any before they stopped?
    • Do you recall doing anything unusual or noticing anything, just before you started to get the error? - Maybe you got an error with something else or something did not behave correctly.
  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 2,526
    @ninjahuman (AU1) That is an interesting theory, could you elaborate further on it? I passed it on to the tech that is trying to reproduce this error & he tested by demolishing all the buildings on DW, but still could not get the error to occur. Did you have the error & do something that fixed it? If so could you describe exactly what steps you took, maybe there is something in there that he can work with.
    Apparently someone else had the issue because they didn't have any other buildings. That's why I thought it would be the issue but I guess it sounds like it is not the problem.
  • @rie22 (US1) The techie has reproduced the error & done a bug ticket for it, this is what happened - Ninja had the basics of it :) 

    ok, so this seems to happen when you have no production buildings anymore, it doesn't happen immediately though, you can still go on and donate stuff from your storage for a while i guess. after switching to main farm and back you will have the error

    Players can place a production building (e.g. field, chicken coop) again to make contracts reappear (after switching back to main farm again)
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