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ATTENTION AU1 & US1 (COOP LEADERS)

124

Comments

  • robert m2000 (US1)robert m2000 (US1) Posts: 5US1
    edited 18.06.2019
    Attention people, there is a false message that apparently comes from support:


    if you agree and give your password, your coop will be taken over, the coop leader deposed and replaced by another player. In this case by CherryTumber, but also a PearTumber has already been spotted.


    Please help!!!!
    robert m2000 @ us1
    be careful - phishing PMs are sent by the FAKE BigFarm Team on US1 and AU1
  • shazamd (US1)shazamd (US1) Posts: 715US1
    edited 18.06.2019
    You need to send a ticket to Support.  No one on the Forum can help you.
  • rsny (US1)rsny (US1) Posts: 1,538US1
    I got the same message.


    Do not reply to this!!!
  • Good luck! Our coop on the Au1 server was also hacked. Leader is still trying to regain control of her account. 
  • robert m2000 (US1)robert m2000 (US1) Posts: 5US1
    edited 18.06.2019
    It is getting worse! Just now with me, the connection to the game server aborted and when I tried to log in again, my password was not correct! It came that I entered the wrong password. I can not get into my account anymore! What should I do?

    I have level 327! I want back my farm!
    robert m2000 @ us1
    be careful - phishing PMs are sent by the FAKE BigFarm Team on US1 and AU1
  • It is getting worse! Just now with me, the connection to the game server aborted and when I tried to log in again, my password was not correct! It came that I entered the wrong password. I can not get into my account anymore! What should I do?
    COntact support ASAP and change your password quickly! Reset it via the log in page
  • Southern (US1)Southern (US1) Posts: 3,245US1
    It is getting worse! Just now with me, the connection to the game server aborted and when I tried to log in again, my password was not correct! It came that I entered the wrong password. I can not get into my account anymore! What should I do?

    I have level 327! I want back my farm!
    Robert, go to the logon page and click on "Forgot Password".  Put in the email address that you use for Big Farm, and it will send you a link to reset your password.  Do this and log in as quickly as possible, as it will kick the intruder off your account.

    Success Team is an active, friendly co-op looking for daily adult players. Click here if interested or apply in game today! :)
  • It is getting worse! Just now with me, the connection to the game server aborted and when I tried to log in again, my password was not correct! It came that I entered the wrong password. I can not get into my account anymore! What should I do?

    I have level 327! I want back my farm!
    Robert, go to the logon page and click on "Forgot Password".  Put in the email address that you use for Big Farm, and it will send you a link to reset your password.  Do this and log in as quickly as possible, as it will kick the intruder off your account.
    Thanks! I did it and have my account back, but my cooperation is still stolen from CherryTomber, and he removes players from it! Maybe he wants to delete my coorp completely! Such a stupid crumb ...
    I'll contact the support now.
    robert m2000 @ us1
    be careful - phishing PMs are sent by the FAKE BigFarm Team on US1 and AU1
  • baldwin2 (US1)baldwin2 (US1) Posts: 10US1
    Robert, she let many people go!  As soon as I saw that message that we (Paradise 2) were hacked,,,I left the coop!!

    I am still able to log in and out of the game but I hope you can get back on and that it doesn't happen to me down the road.

    Very sad sight to see the coop destroyed and hackers taken over :((((
    baldwin2 @ us 1
  • It's unimaginable that people could sink that low.

    I am not sure what's taking GGS so long to get this under control, but I hope it happens soon for the sake of  any players that don't visit the forum.

    What a mean thing for anyone to do. 
  • It is getting worse! Just now with me, the connection to the game server aborted and when I tried to log in again, my password was not correct! It came that I entered the wrong password. I can not get into my account anymore! What should I do?

    I have level 327! I want back my farm!
    Robert, go to the logon page and click on "Forgot Password".  Put in the email address that you use for Big Farm, and it will send you a link to reset your password.  Do this and log in as quickly as possible, as it will kick the intruder off your account.
    Thanks! I did it and have my account back, but my cooperation is still stolen from CherryTomber, and he removes players from it! Maybe he wants to delete my coorp completely! Such a stupid crumb ...
    I'll contact the support now.
    If you used that same password anywhere else, such as your email account, bank account, (or anything, really), you need to change those, as well. 
    I use a different password for each other account.
    robert m2000 @ us1
    be careful - phishing PMs are sent by the FAKE BigFarm Team on US1 and AU1
  • RowdyRacRowdyRac Posts: 1,102Moderator, ModGreen
    @baldwin2 (US1) 

    As long as you do not share your password with anyone, you will be safe, no-one will be able to steal your farm away from you.

    Oh, and please make sure you have a strong password, not something someone will be easily able to guess.
    If your existing password is not strong, please change it immediately.
  • Southern (US1)Southern (US1) Posts: 3,245US1

    I use a different password for each other account.
    Good. :)

    I don't even know what my password IS.. All my passwords are generated randomly by LastPass, and it remembers them and puts it into the login box automatically.

    Most of my passwords look like: x517483%1565j4pzg87# (no, that's not one of my actual passwords. lol) :) 

    Stuff I'm REALLY serious about (email, banking) get the FIDO key (Yubi Key). :)


    Success Team is an active, friendly co-op looking for daily adult players. Click here if interested or apply in game today! :)
  • Am I able to prevent that CherryTomber distrois my coop?
    robert m2000 @ us1
    be careful - phishing PMs are sent by the FAKE BigFarm Team on US1 and AU1
  • Southern (US1)Southern (US1) Posts: 3,245US1
    Am I able to prevent that CherryTomber distrois my coop?
    Unfortunately, no.. Only Support can help with that. :/

    Hopefully if there's someone in the office they've at least banned the account(s) by now, but there's really no way to know (although I guess you could ask someone still in the co-op if Cherry has a green light)

    Success Team is an active, friendly co-op looking for daily adult players. Click here if interested or apply in game today! :)
  • Summer (SKN1)Summer (SKN1) Posts: 769SKN1
    ;baldwin2 (US1) The "hacker(s)" can´t get hold of your account unless you give them your account details. By addressing the false ingame mail signed by Your BigFarm-team that is circling around. (scroll to the top of this page and you will see it) That ingame mail should be deleted immediately!

    The "hackers" haven´t done any real hacking, just lured gamers to give them their account details.

    Would think most knew better then to give their account details. That BigFarm admins and GGS never ask for them. But unfortunately some fell for that trick.

    And the e-mail address they use should be a red alert for most, telling that something is very wrong.

  • @ GGS

    Immediately place one of your announcements that show upon login warning of the malicious phishing attacks that is occurring on the AU and US servers. This should be shared among ALL servers
  • Summer (SKN1)Summer (SKN1) Posts: 769SKN1
    Absolutely! 
  • Don't forget, GGS: Place the warning on ALL servers!!!!
    robert m2000 @ us1
    be careful - phishing PMs are sent by the FAKE BigFarm Team on US1 and AU1
  • Mee8 (AU1)Mee8 (AU1) Posts: 198AU1
    Totally agree great idea!!

              Mee8 @ au 1

    SOW WHAT COOPERATIVE       
     

  • Sorry for your troubles robert
    This has been going on for 24+ hrs on Aussie server and an announcement warning that shows up as players login may have prevented you falling prey
  • oh no ... I lost my cooperative too after I gave Tomber my password ...  :'( :'(  :'(


  • JVD (US1)JVD (US1) Posts: 2,396US1
    GGS bring in emergency team to deal  with this!!!!!   so very sad!  :'(

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  • Bobby88 (AU1)Bobby88 (AU1) Posts: 133AU1
    Well! I am so happy that 1. That Evelyn Pauli's farm has been blocked by GGS.
                                            2. That she told me that she has contacted Support YAY

    As for all the posts in previous discussions it is the hacker who is posting lies from Evelyn Pauli's farm

  • Dolphin (AU1)Dolphin (AU1) Posts: 115AU1
    Well! I am so happy that 1. That Evelyn Pauli's farm has been blocked by GGS.
                                            2. That she told me that she has contacted Support YAY

    As for all the posts in previous discussions it is the hacker who is posting lies from Evelyn Pauli's farm

    I am so happy to hear that Bobby88. That is great news.

    Dolphin @ au 1
  • Dolphin (AU1)Dolphin (AU1) Posts: 115AU1
    A warning message sent to all players on all servers by GGS would be a great idea.
    We get all those other notifications from them. One can only hope that they will do it.
    That could have stopped a lot of this from happening.


    Dolphin @ au 1
  • Fawners (US1)Fawners (US1) Posts: 368US1
    Sounds like GGS needs a safeguard in place to immediately remove the hacker from the coop and delete their farm.  I too received this pm.  It absolutely looked legit, and I am sorry that so many got taken advantage of.  These &*#^&Q hackers need to get a Life!! :|


This discussion has been closed.