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Login/Connection/Performance Issues - #3

120

Comments

  • iron maiden (INT1)iron maiden (INT1) INT1 Posts: 156
    edited 15.01.2020
    1. after the update my friend is 29 workers short on the northern lights farm. Cleaned,cleared cache and logged in and out a few times. 
    Maybe visual,the farm is still working good
  • WascallyWabbitWascallyWabbit Moderator, ModGreen Posts: 5,996
    @iron maiden (INT1) A tech has tried to few times to check this, but your friend keeps kicking him out. Is it the workers that you can buy that have disappeared? If so, it is surprising that reloading did not make them reappear. :/


    Community Guidelines | GGS TOS | How to Clear your Cache |  Click to Contact Support

    "I seek not to know the answers, but to understand the questions!" - Caine

  • iron maiden (INT1)iron maiden (INT1) INT1 Posts: 156
    @iron maiden (INT1) A tech has tried to few times to check this, but your friend keeps kicking him out. Is it the workers that you can buy that have disappeared? If so, it is surprising that reloading did not make them reappear. :/
    Problem solved W.W. He logged out and just came back on-line and the problem was solved.  Thankyou for the help. 
  • vbillyboy55 (AU1)vbillyboy55 (AU1) AU1 Posts: 131
    Was happily playing when game froze ,  closed window and now cannot access game only forum .
    Keep getting message     Game interupted please try to log in  

    Have done so numerous occasions  and nothing.

    Please rectify asap or It  may be the last straw 
  • Mee8 (AU1)Mee8 (AU1) AU1 Posts: 203
    Mine is the same message  :(

              Mee8 @ au 1

    SOW WHAT COOPERATIVE       
     

  • Jenni 1 (AU1)Jenni 1 (AU1) AU1 Posts: 151
    Same 
    Jenni 1 @ au 1
  • carjola (AU1)carjola (AU1) AU1 Posts: 240
    Oh I am so glad that I am not the only person having trouble with getting back into the game :'(

    My game also froze & logged me out...now just keep getting the msg game interrupted try again....I have been trying to no avail. Did a full close down, still no game, yet there is nothing wrong with my internet, it is the game!!

    I am so over all this mess that GGS seems to cause time again & again, there isn't 1 upgrade that has ever gone smoothly in the last year  :s & this last update is the worse ever.

    Please fix, my silo is running out. :'(

  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 1,611
    I'm having the same issue.
    ninjahuman @ au 1
  • gizmo22 (AU1)gizmo22 (AU1) AU1 Posts: 1,705
    Exactly......which is why I was being "positively sarcastic" .......hoping it gets fixed because I really need an excuse NOT to mow my lawn.
    [SIGPIC][/SIGPIC] gizmo22 @ au 1
  • vbillyboy55 (AU1)vbillyboy55 (AU1) AU1 Posts: 131
    Now game is undergoing Maintainance ,  hopefully this will resolve issue
  • Jenni 1 (AU1)Jenni 1 (AU1) AU1 Posts: 151
    edited 06.02.2020
    Back in - but no mention of the medal allocation for Farmers League - I'm missing a gold medal there
    Jenni 1 @ au 1
  • vbillyboy55 (AU1)vbillyboy55 (AU1) AU1 Posts: 131
    yes  ,   back in

    However  candy farm daily tasks  have changed  ,  no chance to complete them now    grrrrrr
  • vbillyboy55 (AU1)vbillyboy55 (AU1) AU1 Posts: 131
    Jenni 1  ,  really hope you get you medal
  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 1,611
    No one in my farmers league group received a daily medal. But it looks like other players have received medals in other groups.
    ninjahuman @ au 1
  • vbillyboy55 (AU1)vbillyboy55 (AU1) AU1 Posts: 131
    same here ninjahuman  ,   really hope they fix this soon
  • carjola (AU1)carjola (AU1) AU1 Posts: 240
    I now haven't received my FL medal when the game froze & locked me out. There are also several other coop members that didn't get theirs medals either.

    I hope that GGS fixes this problem really fast
  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 1,611
    Sorry, I forgot to mention that I received the medal later that day.

    But another issue I have noticed is that some players appear to have 9 medals? So some players must have received two medals on that day or something like that.
    ninjahuman @ au 1
  • Can not log in to my account after disconection. I do not understand why. Pls help me. Thank you
    GabrielaD3 @ ro 1
  • Data King (US1)Data King (US1) US1 Posts: 7,324
    Can not log in to my account after disconection. I do not understand why. Pls help me. Thank you
    When logging into your existing Big Farm account
    be sure to select the "Log in" tab on the login box.



    Entering your login information while on the "Register" tab
    will result in a message saying that the name is being used by another player. 
    Using your own login details on a different server or
    different login details on the same server as your existing farm,
    will both result in the creation of a new account & level 1 farm.



    Check the server box at the top of the screen to the right of the login box, to be sure the correct server is selected.
    Click the arrow next to the flag to select the flag for your server.
    (The flag you choose will determine which language your game will appear in).


    Click the arrow next to the server selection box to select the correct server.



    If you are still unable to login to your account after everything is correct on the login page
    select a different server then switch back to your server.



    If you end up on a farm called User2 there was a particular failure during the login process.
    Logout using the logout button located at the top right of the screen and try the login process again.



    You will need to clear the cache & cookies if you continue getting logged into User2.
     


    To get back to your own account when sharing a computer & getting logged into another account automatically
    you will need to logout using the logout button at the top of the screen (image above)
    & uncheck the save password box, then enter your login information.





    If you get a notification saying your farm has been blocked
    you will need to contact the support team to discuss your account.
    Check your email including spam/junk folders for a message from support.





    If you are still unable to login to your farm, make a post on the thread below
    explaining exactly what is happening in your case:
    Login/Connection/Performance Issues
    or
    Contact Support
  • wmjvonk (NL1)wmjvonk (NL1) NL1 Posts: 22
    edited 24.02.2020
    Came frooze up and I can't get back. game doesn't recognize my name.
    there goes my reward!!!!!!!!
    already an hour missing of the 50% less building and growing time!!

    and when I finally can get on to my farm after 2 and a half hours, nothing works!!!
    have to restart to be able to send a boat out to sea, have to restart to train a horse, have to wait several seconds to harvest something and then again several seconds to put it back to work again.
    Get rid of all the bugs instead of implementing things that cost problems!!!!!!!!!!

    for the moment I'm very disappointed in your developers!!
    Post edited by wmjvonk (NL1) on
    wmjvonk @ nl 1
  • Eowyn12 (HU1)Eowyn12 (HU1) HU1 Posts: 159
    I don't know what they repaired today.

    When Village Fair started the problems we used to started, too.
    After repairing our server doesn't work.

    I have the new version, but now I'm waiting to log in. My user name is unknown. 5 minutes past, 10 minutes past.... and so on. Maybe at midnight can I play?

    So I really have to ask it: WHAT THEY REPAIRED????????

    I think nothing. The whole game works wronger than morning.
    Eowyn12 @ hu 1
  • eug1 (NL1)eug1 (NL1) NL1 Posts: 11,422
    edited 27.02.2020
    I want a game that is running well. Village fair = not being able to harvest, for it is very very very slow.
    Post edited by WascallyWabbit on
    CEO of Elizabeth farm cooperation (NL1)
  • Three browsers I tried to log into the login tab, does not go shut down the whole page. And this is not the first case. If the game is successful, the game itself is critically underestimated.
  • Three browsers I tried to log into the login tab, does not go shut down the whole page. And this is not the first case. If the game is successful, the game itself is critically underestimated.
  • Kris847n (SKN1)Kris847n (SKN1) SKN1 Posts: 132
    edited 24.02.2020
    Such a shame, that the usual problems with lagging starte, at the same time as VF, ANd the dreamisland as well. VF is usually already a problem without the island. Really to bad, because we like the VF
    Kris847n @ skn 1
  • Fawners (US1)Fawners (US1) US1 Posts: 383
     PLEASE!!!!


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