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Purchase By Mistake

Has anyone ever gotten a gold refund for accidentally clicking and buying a decoration instead of closing the window?  I am fairly new to the game and stupidly did this today.    This is almost enough to make me decide not to play  :(   I've already contacted support but haven't heard anything back and now I am afraid to use what gold I have left to do anything.  Help!!!!

Comments

  • Rusty Farmer (AU1)Rusty Farmer (AU1) AU1 Posts: 1,705
    I did get some gold back recently for accidentally buying collectible items when I already had them in stock. A gold lock is coming in the next update which should greatly help in stopping this problem in the future.
  • AHC (US1)AHC (US1) US1 Posts: 36
    Do you think I can use some of the gold I have left before they answer me?  It's been quite hard to get up and running since it seems the only way to learn is trial and error.  I wish there was some kind of guide.   As you can tell this is my first venture into the forums.
  • Big Beck (US1)Big Beck (US1) US1 Posts: 514
    AHC (US1) said:
    Do you think I can use some of the gold I have left before they answer me?  It's been quite hard to get up and running since it seems the only way to learn is trial and error.  I wish there was some kind of guide.   As you can tell this is my first venture into the forums.
    CrazyBigFarm has a great website with all the info about the game.  check it out.
  • carjola (AU1)carjola (AU1) AU1 Posts: 252
    Hi @AHC (US1)  go to crazybigfarm's website, it is a great reference for all things about this game.The link is below. Bookmark it as you will use it often.


    The forum is also a good place to ask questions & to find out information.

    As for the gold, yes you can use your gold, it always takes a while for support to respond to tickets sent in. Did you get a automated response to say they received it ?

    Good Luck :)


  • AHC (US1)AHC (US1) US1 Posts: 36
    I did get an automated response.  I can't believe I did such a stupid thing.  I will definitely check out the website; wish I had seen it before now.  I have made it to  level 39 thru force of will and trial and error.  I bought gold to make things go faster and lost most on a foolish error for a decoration I don't want  :(   I am so bummed out about it.  TY for the reply
  • carjola (AU1)carjola (AU1) AU1 Posts: 252
    Your welcome

    Yes it is very easy to accidentally spend gold in this game with all the pop ups that keep coming. I have also done this myself & yes I put in a ticket & luckily GGS replaced my gold, so fingers crossed for you. There is a gold lock coming which ppl have been asking for over 3yrs now but it should be available from the next update whenever that is.

    Don't be in a rush to complete everything in a hurry by spending gold to do so. This is meant to be a long term game & it is level controlled. So if you use gold to upgrade or expand your land before you are able to it will cost you a lot more in gold then if you had reached that level normally.

    I have been playing now for over 4yrs so as you can see it can become addictive lol :)

  • AHC (US1)AHC (US1) US1 Posts: 36
    How do you manage to get anywhere with the island farm without using gold or LOTS of cash?  Maybe I am trying to move too fast.  I can see how this could be addictive.
  • carjola (AU1)carjola (AU1) AU1 Posts: 252
    Oh ok so you have opened the temp farm. Yes it is a huge money pit both farm dollars & gold :(

    Yes it is extremely hard for very low level farms to compete in the temp farms. The best advice I can tell you is don't do them until your levels are over 100. If you happen to be in a co-op then you will get plenty of island seed from Yarnacles the adventurers boat at the jetty in the co-op village to be able to fill the boat on the flower farm.

    Many players have been able to do the temp farms without the use of gold. There are a few threads in the forum about how it can be done. Crazybigfarm also has pages on the temp farm & how to do them for best success.

    A lot of new players do make that mistake of trying to do everything all at once instead of just following the side tasks. Slow & steady wins the race.   lol  :)
  • AHC (US1)AHC (US1) US1 Posts: 36
    I have a LOT to learn.  I will just let it expire.  Who is Yarnacles?  Maybe I should PM you instead of talking here.
  • @AHC (US1) - welcome to the game and to the forum.

    Feel free to post your questions in forum  as well. More people will see your posts and provide your answers. Our community is full of helpful players. 



  • AHC (US1) said:
    Has anyone ever gotten a gold refund for accidentally clicking and buying a decoration instead of closing the window?  I am fairly new to the game and stupidly did this today.    This is almost enough to make me decide not to play  :(   I've already contacted support but haven't heard anything back and now I am afraid to use what gold I have left to do anything.  Help!!!!
    hi welcome
    thats happen to everyone by  thos spamming pup up and blue icon everywhere and after many year of asking for gold lock we get it soon hope its not gold option too hehe

  • Uncle John (GB1)Uncle John (GB1) GB1 Posts: 11,004
    AHC (US1) said:
    I have a LOT to learn.  I will just let it expire.  Who is Yarnacles?  Maybe I should PM you instead of talking here.
    Yarnacle is the Adventurers Boat in the co-op Village. 
    Are you in a co-op ?  If not, join one. At your level there will be plenty of the higher ranked co-ops glad to take you. They will have all the Research done so the selling price of all your goods will increase by 25-70%  :¬)
  • AHC (US1)AHC (US1) US1 Posts: 36
    How will I be able to tell what co-op to join?  Is there somewhere to check levels?  I joined a co-op when I 1st signed on but no one has ever helped me find out about the game.  I'd like to find one that is friendly since I'm on a lot and want to learn.  Any help would be appreciated
    AHC
  • carjola (AU1)carjola (AU1) AU1 Posts: 252
    @AHC (US1) you could try @artful (US1) or @Southern (US1) I am not sure what co-op they are in but I have always found their posts to be quite helpful here in the forum & they are both hopefully on your server.

    Hope this helps you find a nice helpful co-op :smiley:
  • AHC (US1)AHC (US1) US1 Posts: 36
    Does it usually take more than 24 hrs to get a reply?  I've gotten the how did we do survey but no response on the original issue  :(  

  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 2,526
    edited 08.03.2019
    AHC (US1) said:
    Does it usually take more than 24 hrs to get a reply?  I've gotten the how did we do survey but no response on the original issue  :(  

    It took me about a week to get a reply from support the last time I contacted them. It usually takes quite a while for them to reply.
    Post edited by ninjahuman (AU1) on
  • ijrosh (US1)ijrosh (US1) US1 Posts: 1,325
    AHC (US1) said:
    Does it usually take more than 24 hrs to get a reply?  I've gotten the how did we do survey but no response on the original issue  :(  

    If they haven't replied in 24 hours, that usually means that the leader and deputies in that cooperative are not active and you should probably find a more active one to apply to join.
    i could be wrong but i think they meant support for the reason of the thread not the side track of coops but i could be wrong
  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 2,526
    i could be wrong but i think they meant support for the reason of the thread not the side track of coops but i could be wrong
    Oh ok. Thanks for explaining.

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