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flower farm

my citrus orchard, olive grove, mixing plant and tower have all move out to buy farmland. I have tried retrieving them to place them back on the farm. I can't collect from them or start them. Can anyone help????


keith 01

Comments

  • CrazyBigfarm55 (US1)CrazyBigfarm55 (US1) US1 Posts: 1,226
    I just visited your flower farm and I see 1 citrus orchard, no olive grove, no mixing plant and no tower so it looks like you have a major bug because they are gone. I hope one of the MODs can help you tomorrow or perhaps you should contact support. If it was just a graphic glich I could still see your buildings when I visited.
  • Hi Keith :)

    I'm going to guess you've not been playing Big Farm since before the layout of the Flower Farm got changed to a rectangular shape as opposed to a square (this was approximately October 2016).

    When you logged in again recently the game tried to sort your flower farm buildings to fit into the new shape but those buildings you mentioned probably stood too close to the bottom fence and it got confused. 

    It's a bit of a so and so to fix but I will try to get someone to have a look at it and see what can be done for you.
  • We also have the same problem on farm,  Diane 01 if you could look at that one too that would be grateful. 
  • @keith 01(US1)

    I've sent you a PM.
  • I have not received a PM yet. Please Try again 
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Posts: 1,250
    edited 06.11.2018
    We are definitely in a message together. Keith, I can clearly see you there :)
    Are you checking in the right place?



    You should have that red notification icon, top right (next to your name, not mine, like here ^^^), whenever you are logged in to the forum.  If you click on it, you should see the message and be able to open it.

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