account problem

tasnim bushra (INT1)

hello.friends..i have saved my account ..but notifications are not coming to my mail...
why??

RowdyRac (FormerMod)

Please give more information, what kind of notifications are you referring to ?

tasnim bushra (INT1)

if i change my password.
i found no notifications on my mail.

RowdyRac (FormerMod)

The notification will go to the e-mail that you originally registered for the game with ... in your case that would have been some years back already (based on your forum registration date). 

So you will need to remember which e-mail you used at that time and check that one for the notification.
And check that e-mail's spam folder too, in case the message went there.

tasnim bushra (INT1)

thank you for the info..but first time registered for the  game was fake..i didnt save my account that time.now i have saved my id with a real mail.... 
is there any problem in preferences??

RowdyRac (FormerMod)

Not sure if I'm misunderstanding you but there really isn't a way to create a "fake" account at first and then return a few years later and make that account "real".

When you started a farm under the name "tasnim bushra" 2 or more years ago, it was linked to an e-mail and a password.
That e-mail address cannot be changed by a player at will. 
You will need to go through Support and they will need to contact you through the old address in order to ensure that the farm does indeed belong to you and that you originally created it. 

The lesson here being: if you used a fake e-mail to create the account, you are not going to be able to receive e-mails from GGS ever.

However, if all you're wanting to do is change your password, that is easily done from within the game.  Go to settings:



Click on "Change Password" and complete the info:

tasnim bushra (INT1)

thank you.for the info..