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Info-Blast! - Recent Item Removal + Shinkei Reset (US1)
CM_Hunter
Posts: 448

Hi everyone,
It seems things went well for the most part but we've had a couple of accounts report some small issues. We're looking into those cases to see exactly what happened but this might be a bit delayed by some unexpected absences of a couple of sick team members. As soon as we have any more information we will be sure to let you know. We will also discuss more about the outstanding Shinkei School reset on the US1 server a couple of weeks ago, compensation for which is likely not to come in the next couple of weeks but we will confirm this next week with the missing team members.
Thanks all!
Comments
It turns out that our support team has already handled the Shinkei cases on US1, if your case was not handled yet then please contact them as soon as possible because they will no longer be able to compensate if it is left too long before you submit a ticket.
Thanks again!