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Important Announcement - Village Fair
CM_Hunter
Posts: 448
Hi Farmers,
The first Village Fair is coming to an end and you, as we, may have noticed some issues with the event. There are some portions of the event that have confused some players and this is largely in part due to things not working as we had expected. As a result, after this event has ended, we do not plan to run the event again until next month so that we can have some time to work on some of the problems. We have been collecting your feedback and sharing it with the whole team and we feel a lot of the problems you have encountered are resolvable with a little more work.
Unfortunately one of the issues that arose was that rewards have been credited to some users multiple times, such as challenge support and hard work items. As a result we must remove excess items from players’ accounts. In a similar situation earlier in the year we made an error by removing a great deal of items in a very unfair way and in this instance we are taking care to ensure that no more is removed than necessary or just. This has been calculated by taking an average play time during the event and working out the maximum number of rewards it should have been possible to gain. This means that most players will in fact end up with a few more items than were intended, but players should not have less items than the advertised rewards. We will also not remove all items, only the critical ones listed below:
Carousel decoration
Gold Mining Licenses
Gold + Silver Mystery Boxes
Seaweed Products
Sunflower Seeds
Speed Fertilizer
Speed Liquid Fertilizer
We will not remove all of these items from your inventories and the calculation performed is one we feel is and fair and benefits most players. At the same time, we will also add an exclusive new decoration to your accounts to apologise for the errors in the event and the removal. The Panda balloon, designed and suggested by our moderators, will be added to the account of every player who will have excess items removed from their inventory. There will be no further actions taken by us apart from the removal and the addition of the Panda decoration.

The panda balloon we will add to accounts
The removal will occur once the event ends and we will bring more news of when the event will return, along with the changes made based on your fantastic feedback. We’re sorry for this unintentional “test round” for our new event, but we’re glad that we will now have the chance to work on the flaws that occurred during this first run and will hopefully be able to present you an even better event for the next run.
Thanks everyone and have a great day!Your Big Farm CM Team
Comments
There will be a hotfix today to repair the broken boosters and reward lines, not sure on the time yet - This hotfix will not be the removal of items! We will just repair the broken boosters, repeating hard worker rewards and repeating challenge rewards. There will likely not be any performance improvements just yet but we do know what a big cause of the lag is and will improve and test that before the event runs again.
Hi, everyone. Just to let you know that the item removal will not happen automatically when the event ends but will instead be done tomorrow.
We'll keep you informed as to when exactly this is going to happen, as the information becomes available.
We've been informed that the removal of items from accounts have been been postponed until tomorrow morning (CEST).