Feedback - Lag issues? We need you!
We are aware there are still reports of lag issues in the game and would like to get some more detailed info from those who have reported lag issues since the long downtime last week.
Please post your information by copying the below text into your post and filling out the details. We have provided an example of how to fill out the information below. Screenshots are also helpful where possible!
For the section ‘Memory’, please indicate the amount of RAM available on your PC. This can be found by right clicking My Computer (This Computer on Windows 10) and then clicking Properties in the dropdown menu that appears. A new window will appear with some information about your machine. Please let us know what it says in the RAM section of this document.
For the section ‘Bandwidth’, please use a bandwidth speed testing web application such as this one and report your download and upload speeds. Simply follow the link, click Go and let us know the results. You may have better results with a more local service so please feel free to use a speed test service of your choosing.
Finally, in the ‘Patterns’ section please indicate any patterns you have noticed. If the lag seems to happen more at night than the day, when a certain event is active or any other patterns please let us know!
Bandwidth: 12.1mbps Download, 3.4mbps Upload
Patterns: Lag happens more at night
Use the below template to report your details. Thank you all for your dedication and assistance!
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