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Performance Issues - User Feedback required

124

Comments

  • MinionBob (GB1)MinionBob (GB1) GB1 Posts: 137
    My full drop box currently is only registering 10 items.... I see we have a maintenance warning and am hoping this is to fix the bugs?
  • hotfix in 12 min according to info on farm
    thx for the info, I cant get into anything
  • grrr (NL1)grrr (NL1) NL1 Posts: 664
    The weird thing is, I'm playing on the NL server as well and I haven't had any problems all day. (stand alone flash player)
  • debj (GB1)debj (GB1) GB1 Posts: 157
    before the update today I had a big tree with lanterns (4x4) constructed on my flower farm now I just have a space where it once was (and no I didn't delete it and it isn't in my inventory).  :'(

    Why on earth just this one deco has disappeared I have no idea ...  :s
    Is it likely to return with hotfixes? or is it gone forever? 

  • MinionBob (GB1)MinionBob (GB1) GB1 Posts: 137
    GB1 gone....
  • It said through hard worker rewards, 
  • The weird thing is, I'm playing on the NL server as well and I haven't had any problems all day. (stand alone flash player)
    its somehow acc bount. because I have a dupe where I do nothing could login fine with that,
    but my normal acc several browsers on laptop or puffin on phone, it all didnt work
  • RookieLana8 (US1)RookieLana8 (US1) US1 Posts: 191
    I can go to gourmet farm now, thank you  :)
  • Rocky123 (IN1)Rocky123 (IN1) IN1 Posts: 627
    edited 26.03.2018
    Thanks , my problem is too fixed :)
    can reach the gourmet farm now :)
  • MinionBob (GB1)MinionBob (GB1) GB1 Posts: 137
    My drop box is full again now, thank you :)
  • CM_HunterCM_Hunter Posts: 448
    Thank you all guys! So far we have had positive reports, keep those coming in of course because they make me happy :D

    If you are still having issues with your dropbox, missing Big Tree Lantern decorations or being unable to visit the other farms we would like to know.

    Stay classy farmers! 

  • janflipflo (GB1)janflipflo (GB1) GB1 Posts: 388
    Hoorah flower farm is back :) with a very hungry dog lol
  • everything seems fine now, doghouse is working again finally ^^
  • CM_HunterCM_Hunter Posts: 448

    @janflipflo (GB1) @Revan (NL1) Feed that hungry doggo! And maybe throw your pup a little cheese if it was well behaved ;)
  • artful (US1)artful (US1) US1 Posts: 6,617
    no problems this morning before the last notfix. Now, nothing but. Harvest one thing, get booted off and have to sign in again. Same if I try to change farms. Yes, I cleared everything, and refreshed everything. Keeps logging me out mid-play. Just reporting, not complaining.
  • CIN SOON (INT1)CIN SOON (INT1) INT1 Posts: 136
    Thanks. I'm happy that the issues about dropbox is resolved.Good job!
  • Is anybody having issues with not receiving notifications if someone posts in the coop chat? it's really frustrating to have to keep checking to see if someone commented or not.
  • artful (US1)artful (US1) US1 Posts: 6,617
    Is anybody having issues with not receiving notifications if someone posts in the coop chat? it's really frustrating to have to keep checking to see if someone commented or not.
    A few in my coop are having problems. 
  • debj (GB1)debj (GB1) GB1 Posts: 157
    thanks, most issues appear fixed :) 

    One thing that may or may not be a bug ... my cooperative is in silver league for cooperative champs. Front page information window for the event is showing us currently ranked 7/8, however, this time there are on 7 cooperatives in our silver league. Should there have been an 8th and it has gone a bit awry? The symbol for being demoted is only against us & yet the bottom 2 go down ... just saying in case this will cause problems for next time as it seems to be experiencing a bit of a contradiction. 
  • Since yesterday's patches my gameplay slowed about  3 times and it is a pain to do anything at all, please fix the problem since it is almost unplayable. Even after your fixes it is still miles from how it was. The game is now very annoying and aggravating.
  • CM_HunterCM_Hunter Posts: 448
    Hi @Andromerius (INT1), have you tried clearing your browser cache and cookies? Please be sure not to just delete your browser history as this will have little to no effect but ensure your cache and cookies are cleared. You can also try resetting your router and PC if that doesn't work to see if it improves at all for you. Do you also have the same results playing from a different computer and internet connection?
  • rsny (US1)rsny (US1) US1 Posts: 2,294
    I am having real bad lag problems.  I can barely finish a mission without having to relog back in.

    Yes cleared everything.  This started yesterday and is worse this morning.

    Game freezes often.
  • Andromerius (INT1)Andromerius (INT1) Posts: 13
    edited 27.03.2018
    CM_Hunter said:
    Hi @Andromerius (INT1), have you tried clearing your browser cache and cookies? Please be sure not to just delete your browser history as this will have little to no effect but ensure your cache and cookies are cleared. You can also try resetting your router and PC if that doesn't work to see if it improves at all for you. Do you also have the same results playing from a different computer and internet connection?
    Hi, i have tried all that but it still persists, i even tried my girlfriend's and it is the same. Different computers, different providers, different routers.
    I hope you can fix this soon because it is starting to get on our nerves. I am going to stop playing until you fix it.
    Cheers,
    Andro
    EDIT: i checked our kids computer and it is slow as well.
  • biggcattz (US1)biggcattz (US1) US1 Posts: 18
    I am online for less than 2 minutes and getting booted off. Cleared EVERYTHING and it is still happening! PLEASE fix it. I sent a ticket several days ago. Makes it really hard to help your cooperative in the championship. Thanks in advance!
  • @CM_Hunter @WascallyWabbit

    Got a good explanation for this?

  • FarmerMica (US1)FarmerMica (US1) Posts: 53
    edited 27.03.2018
    The game is very slow today... very slow. I've never had lag issues, so I know for a fact that it has nothing to do with my computer, browser or network (it happens that I've logged in from home in the morning and it was slow and then later on from work and it was still slow).

    Something happened. Those new servers are missing some setups :smiley:

    Here is a performance snapshot for harvesting two corn fields on the main farm, moving to the island farm and harvesting two peacock coops. That took almost 1 minute as you can see bellow.

    I hope this helps.


  • its been going on for days, take so long to play, as of right now I cant do anything on the farm, click on something nothing happens. like come on this is getting ridiculous
  • jess_d (US1)jess_d (US1) US1 Posts: 3,515
    @CM_Hunter @WascallyWabbit

    Got a good explanation for this?

    @William Robert (US1) What browser are you using? Did you reload the game after getting that error message & try again? I'm on the same server as you & I can build/upgrade without any issues. Giving more info may help the team with being able to fix the issue ;)
  • jay53 (AU1)jay53 (AU1) AU1 Posts: 151
    edited 28.03.2018
    The AU1 server seems to be operating well - only the occasional slow response that could be attributed to anything along the line. Problems seem to confined to the US1 and INT servers

    J
  • The problem persists, any estimate for when this will be fixed? INT server is lagging bad...
    Cheers,
    Andro
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