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HWE / CHWE - Bugs

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Comments

  • BJs (US1)BJs (US1) US1 Posts: 189
    Our CoOp is 8th in gold league I am a level 210 - and i Skipped a WF request after I got 8 hours on 37 WF - when the Cabbage came along I tried to skip it but got the old Gold insufficient popup - I was shocked as i thought I had 4 thou in gold. Knowing that I used 100 gold to skip - well it is clear that It took 3900 gold and now hours later it is still asking for the same amount.  Thanks for asking Ninja - 
  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 2,526
    BJs (US1) said:
    Our CoOp is 8th in gold league I am a level 210 - and i Skipped a WF request after I got 8 hours on 37 WF - when the Cabbage came along I tried to skip it but got the old Gold insufficient popup - I was shocked as i thought I had 4 thou in gold. Knowing that I used 100 gold to skip - well it is clear that It took 3900 gold and now hours later it is still asking for the same amount.  Thanks for asking Ninja - 
    Hmm ok. It sounds like something is totally wrong there since wildflowers should never go for 8 hours unless you use special seeds and an enormous amount of gold/seaweed.

    I don't have any issue like this so it's probably best to contact support about it since it appears to be an uncommon issue.
  • BJs (US1)BJs (US1) US1 Posts: 189
    edited 01.02.2020
    More I just noticed a few moments ago took a while to get the proof - I have had a hard time with support about missing things gold or gold bought and not received. When the multi offers came out a few months back I got up some cash and bought a 2 for for one offer at the same time buy 1 get 1 for your coop 100% but it did not happen - I reported it my Email received says they do not offer multi pkgs. so I was out the free gold for CoOp. so I take pictures for proof. That said here we go - I not only lost my gold I am not getting points added from my silo Proper - As i am usual 1rst or 2ed in the FL - I have had trouble getting to 1st here is why -


     Time and dated - note it has been a while and it is still not updated as of this post -
      Oh well maybe it will catch up - I was high in the FL and was posted I would get 8 thousand diamonds now im just over 6 thou. So gold and diamonds - Lets see how this plays out
  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 2,526
    BJs (US1) said:
    More I just noticed a few moments ago took a while to get the proof - I have had a hard time with support about missing things gold or gold bought and not received. When the multi offers came out a few months back I got up some cash and bought a 2 for for one offer at the same time buy 1 get 1 for your coop 100% but it did not happen - I reported it my Email received says they do not offer multi pkgs. so I was out the free gold for CoOp. so I take pictures for proof. That said here we go - I not only lost my gold I am not getting points added from my silo Proper - As i am usual 1rst or 2ed in the FL - I have had trouble getting to 1st here is why -


     Time and dated - note it has been a while and it is still not updated as of this post -
      Oh well maybe it will catch up - I was high in the FL and was posted I would get 8 thousand diamonds now im just over 6 thou. So gold and diamonds - Lets see how this plays out
    That looks very strange. Could the farmers league ranking be some type of display issue? Does refreshing fix that issue?
  • BJs (US1)BJs (US1) US1 Posts: 189
    I dont know about a refresh button I will look for one - there is an auto timer that counts off to the next refresh it says the same as as b4 nothing changes - I have left the game and cleared cache and open the big farm with name and pass code and it is still the same - Others in my CoOp say it is still 100 gold to skip - and there points are reported -
     Just because I have not seen a refresh button may not mean there is not one - the rank is up dated and im loosing rank - By my score I should not lose rank - Let me see about a redresh and Ill up date with new pictures -

  • ninjahuman (AU1)ninjahuman (AU1) AU1 Posts: 2,526
    BJs (US1) said:
    I dont know about a refresh button I will look for one - there is an auto timer that counts off to the next refresh it says the same as as b4 nothing changes - I have left the game and cleared cache and open the big farm with name and pass code and it is still the same - Others in my CoOp say it is still 100 gold to skip - and there points are reported -
     Just because I have not seen a refresh button may not mean there is not one - the rank is up dated and im loosing rank - By my score I should not lose rank - Let me see about a redresh and Ill up date with new pictures -

    Ok. I meant refresh the page but it sounds like you have already tried that with no success.

    This discussion may explain what is happening with the farmers league ranking in your group.

    The only thing that doesn't make sense is what is happening with your hard worker event. But hopefully some solution to the issue will be discovered soon.
  • BJs (US1)BJs (US1) US1 Posts: 189
    edited 01.02.2020
    Crap b4  I reload the  event is gone over -  I got 6 thou Diamonds - So it took my gold and a couple tho in diamonds - How can i prove this - You can ask around Im a pretty straight shooter - I got no reason to lie - I do not know what happened - I know based on past performance that i should have been higher ranked and I was b4 the reporting error
     Oh well Weird stuff happens to me or around me all the time - This is not the first loss proly wont be my last - thanks for trying to help Ninja - Maybe next time - Farm Free Friend man.

     above i meant to say the rank is not updated -  however it is over I just did not want some to say you said it did -
  • Robin57 (US1)Robin57 (US1) US1 Posts: 1
    What happened to the hard worker play?  It disappeared from my game and it is now not giving me credit for it.
  • BJs (US1)BJs (US1) US1 Posts: 189
    Robin I understand - Do you know what your rank was the last time you looked - if below glass you may not get much of an award. - However gather all info you can that way you can get a better help and better ideas.

            Thanks Ninja I will look at the link now -
  • BillJohn (US1)BillJohn (US1) US1 Posts: 78
    My problem with the hard worker event continues to be the same one that has existed for quite some time now (seems like at least a year or longer now).  Just about every hard worker event, sometime during the event I will attempt to collected an item  planted on a damaged field (right now it is cabbage) to keep the hard worker going.  The game gives me a message I have no room and do I want to sell the excess.  I choose to sell the excess but the game will not start the hard worker or collect the remaining cabbage.  I can refresh a number of times, log out and back in, neither of which will resolve the problem.  If I continue to attempt to collect the cabbage it will continue to say I have an excess and will sell it all the way to zero and the hard worker never starts processing the cabbage.  I have had this problem on all 3 farms now at various times.  

    At a minimum, if problem not going to be fixed, I would like to know a workaround that does not involve gold or takes a relatively long amount of time (more than 15 minutes) since time is of the excess in the event.


  • BillJohn (US1)BillJohn (US1) US1 Posts: 78
  • ijrosh (US1)ijrosh (US1) US1 Posts: 1,325
    did you make sure that the by product was not full? if it is the sand,clay or stone it wont pop up. it will just keep saying it is the edge crop. 
  • r3qu35t (INT1)r3qu35t (INT1) INT1 Posts: 2
    Ok, this in not right. 9 hours before end, i was on 2nd place, and keep trying to get 1st place. Then you decide to split rankings,put me between lv 34 and 35, and i get my self on 16 place... So this is nor right and not fair, bcs now i ask myself, why i even bother to participate and do something, when you change rules when ever you want ?!
  • 1Paul (US1)1Paul (US1) US1 Posts: 1
    construction tokens have not been received for the last two hard worker events.
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    construction tokens have not been received for the last two hard worker events.
    Have you checked you're reward collection area yet? The first icon under your player name.
     There are 2 area's from which to collect from. Notifications(left side) & Pending Rewards(right side).
     The building tokens should be in your pending rewards area.

    When you received a reward from an event, there usually was a pop-up window at the end of the event or at your next login. But from now on, reward pop-up windows will be put together in a new dialogue box, where you can get an overview of your rewards. A reward icon on the game screen will notify you once you receive something from an event. If you receive a choosable reward, then you can claim it in the new dialogue box.


    Spoiler

    Rewards and Gifts Notification

    Note: A pop-up window for the event announcement is a separate feature to the reward and offer pop-up windows. Therefore, in some cases, you might see multiple pop-up windows at your login.


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