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accidentally spent gold coins

I have read a lot of discussions on this and really?  why are you not fixing this.. I lost 580 coins in that stupid halloween thing.. .. has anyone been reemburssed the lost coins?  

Comments

  • farmerjohn 22 (US1)farmerjohn 22 (US1) US1 Posts: 37,770
    edited 27.10.2017
    I have read a lot of discussions on this and really?  why are you not fixing this.. I lost 580 coins in that stupid halloween thing.. .. has anyone been reemburssed the lost coins?  
    @HunterWhaley (GB1)  Typically the result of spending gold by accident is considered "User Error" by GGS and the player isn't eligible for a refund, even if what was bought by mistake isn't needed at all by the player.  :(  But if you lost gold and don't think that you misclicked, just send Support an e-mail and explain in detail your loss and the date and time it occurred. They can check your account and find out what happened to your gold.  B)
  • well that sucks.. thanks for nothing
  • well that sucks.. thanks for nothing
    @HunterWhaley (GB1)  What sucks is being rude to someone that is trying to help you. :/

    John is correct, you will need to contact support & I would suggest that you give them more details about what happened than "I lost 580 coins in that stupid halloween thing".
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