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Loss of 10 hour boosters
a hour hour booster costs. $3.726.000 to then hit for 10 hours would cost us $ 2.335.600.000
due to paying hourly it cost us $ 3.726.000. 000
3.726.000.000 - 2 335.600.000 we are owed 1 390 400 000 up to now we are missing over 5 billion 561 million 600 thousand
I would like to know just how many people are you taking this money from and not returning it....
is anyone else having the same problem , maybe this is a way GGs are trying to get us to use your gold by not letting us have the 10 hour boosters ... funny how the gold one works but the farm money does not... That is just plane stealing.
Do GGS want to loose everyone on the game they take the money from the fish they take the money from the lack of boosters and they are devaluing the rates of every thing.. take take take... Just how long to they think the people will put up with this..
Comments
It is true that a 10 hour booster costs less then 10x1 hour booster. But it is common that you get a discount, if you buy in larger quontities. In this case, you are paying for 6 hours and are getting 4 hours extra.
If you coose to pay 10 times one our booster instead of buying 10 hour booster and therefore paying greater price, that is your decision and your probem. If you go to the shop and you have a deal package of 10 liters of milk saying (6+4) and having the price of 6 liters of milk, but you decide to buy 10 packages of 1l, than its your decision and your problem, not the problem of the shop owner.
Or I am getting you wrong? Are you buying 10h booster and game is deducing you price for 10x 1 booster instead of the discouted price for 10 boosters? If that is the case, than its probably a bug. I will pay an attention to it next time.
Problem:
GGS advertises a reduced rate, during Coopcha, for boosters with a significant savings given for purchasing 10 hours v.s buying every one hour...for both gold & farm dollars. Since July, we have been locked out of participating in this savings using farm dollars; costing us extra for hourly gold purchases and creating huge headaches with having to track every one hour to reload boosters. This loss of promoted savings/convenience has extended for 10 hours into every Coopcha...not simply the 1st hour.
Question:
1. ) Are all Co-op's experiencing this issue, or just a select few?
2.) When can we anticipate a permanent resolution to this, or is it GGS's plan to eliminate the 10 hour promotion for farm-dollar booster purchase as advertised?
Comment:
If it is GGS's plan not to offer the 10 hour savings, then ethically they should not advertise promotions...to do so is fraudulent. We simply ask that you deliver on products that you advertise & be accountable when errors are made, with resolution provided in a timely manner. Clear enough, now?
The reason I did not understand your complain is because 10h booster worked fine in our coop.
As the expence of the boosters depends on number of coop members, some coops developed a strategy in which all but one or two members left the coop. This lonley member bought the booster for a very low price and everybody entered the coop again. To stop such behaviour, GGS changed boosters in such a way, that the members that joined the coop after the booster is activated, do not get benefits from the booster and can not prolong it.
So, next time, do not leave or rejoin or accept new members while the booster is on.
If this is not the reason, the only other reason that I can remember is that you did not have enough coop money in your account to by a 10h booster.
If thats not either, try writing ones more to support and try to explain them more carefully and with more details what exactly had happend. Try sending them some pictures as well.
@Maggielin2085Ma (US1)
Here is the answer to your question
I am not a techie so it goes something like this :
yada-yada-yada integer wraparound yada-yada-yada.
Sorry I cannot be more specific but these are my limitations
It seems to boil down to the game code not being able to handle numbers larger than 2,147,483,647.
This applies not only to CC booster but also, for eg. to the amount of money that a farmer can donate to a coop. So if someone is making a very large donation to their coop, best they break it down into amounts less than $1,200,000,000 each, just to be safe.
Enterprising farmers have also found the following workarounds for you to consider regarding the CC booster.
* buy a 65% booster in stead of a 70% booster, so that the 10 hour fee falls below the 2,147,483,647 number
* continue using the hourly one (but lose out on the reduction in costs)
* the booster will also be cheaper if you have less members and although no-one wants to kick people out for this, it might be an option if you still have members on the books and know that they will never be active again.
They are looking into ways to solve this problem and we will post here in the forum as and when we receive news about progress in that regard.
ah ok i understand
seems CC is only one using the 70% boosters then since no other coop reported it
This problem:
**Being blocked from using the 10 hour farm-dollar (CASH) boosters for the first 10 hours of every Coopcha start **
Prior to this we have used this option routinely without problems.
Why this occurs only during the first 10 hours of Coopcha's is yet another curiousity
Everything points to yet another GGS Hot Mess.... oh, excuse me, "Hot Fix" blunder.
I am not familiar with "Integer wraparound" (nor do I care to be, lol), but we simply pay for our boosters from our Co-op account....as I'm sure the vast majority of co-ops do. No one person is footing the bill.
Obviously continuing to suck it up & go with hourly (CASH) boosters &/or reducing our membership size are not acceptable options to consider...thanks for the suggestion (?)
It appears, once again, that GGS will make no effort to correct or be held accountable for this SNAFU. While you'd expect them to honor their promotions and provide restitution for monies lost, it simply isn't going to happen. As always, the membership is SOL.
It appears then, that the 70% option for 10 hour farm dollar (CASH) boosters for the beginning of Coopcha will no longer exist. How crazy is that?
As this will never be explained or broadcast (let alone fixed), future unsuspecting co-ops will also fall into this trap & get sucked into dumping their savings into hourly boosters.... directly into the pockets of GGS.
Not fixing known issues such as this is a pretty smooth money making move, GGS... great job : /
I think we all shudder at the thought of yet another "Hot Fix" .
I am sorry to see that you are ready to lay your problem at the door of a "hotfix blunder", rather than paying closer attention to the explanation about the number 2,147,483,647 and how the game is unable to deal with numbers greater than that.
The original poster indicated that the 10 hour booster for your coop is $ 2.335.600.000 -as you will notice, that is indeed larger than 2.147.483.647.
Therein lies the problem.
This is not new, possibly you only notice it now because your coop did either not buy such large boosters in the past, or now have extra members (since the price of boosters are determined by the number of members)
Additionally, if your coop had been using the exploit of having everyone leave the coop before buying boosters to last the entire CC, and had been using it for a while, this will explain why you had not noticed the problem with the 70% booster before.
You would not have encountered the limit if there was only one person in the coop buying boosters so they would have been much, much cheaper, right ?
This exploit was fixed by GGS a number of CC's ago.
It is odd that you are apparently the only cooperative that experiences this problem, which leads one to wonder whether other large coops, do not use the 70% booster.
Relating to your words:
"As this will never be explained or broadcast (let alone fixed)",
please note that I have in fact explained the reason for it in my post.
Neither is it hidden in any way: your coop reported it, we went looking for an answer for you.
And as stated above: They are looking into ways to solve this problem and we will post here in the forum as and when we receive news about progress in that regard.
I doubt if any other co op would admit to having this problem as to them it would show a weakness..
I want it brought out into the open they take money from the fish but we are having to pay more for our boosters than others.
Hendo
Edited to remove personal remarks towards another player. Rowdy
@Cedar (US1)
Here is what you need to do then.
When the next CC comes round, please take a screen shot of the booster buying window showing how the button is greyed out for 50%, 60% and 70% (so 3 screenshots in total). If you do not want to post them here in the forum (because there are personal details on them), then please send them to one, or all, of the moderators in a private message.
Any other coop experiencing the same problem but who may be too afraid to show weakness, must please do the same (no need to post here, send it in a PM).
If the amounts required to purchase the boosters are larger than $ 2.147.483.647 then there is nothing that can be done about this at the present moment (they are still working on a solution).
You may rest assured, however, that you are not paying more for your boosters than any other coop of similar size who uses a booster of similar size.
If the amounts for the 10 hour boosters are smaller than $ 2.147.483.647, and the button is still greyed out, we will froward this problem to the appropriate people for looking in to because that requires another explanation.
Edited to remove a "0" that slipped in where it shouldn't have.
Your suggestions seem reasonable enough. Unfortunately this has been allowed to go unanswered far too long.
Hendo's been working on this since July, having contacted GGS **numerous** times, sending many snapshots.
Presenting this to the Forum is actually a last-ditch attempt to get anyone to listen.
Again, why it only lasts 10 hours should red flag the situation as a definite technical issue & should not require even more months of US proving GGS's error. So, we go through yet another Coopcha with the same issue, document as you suggest, then GGS decides whether or not to look into it? There's just something very wrong with this scenario... Hmmmm.
Seeing whereas we are paying them, perhaps they can actually provide a service, research their glitches & deal with issues they create.... preferably within the facsimile of reasonable time.
Your previous statement:
"It seems to boil down to the game code not being able to handle numbers larger than 2,147,483,647."
"Seems" would indicate that that this statement is theory, not actual fact, requiring further investigation.
Now you say "Therein lies the problem." ...as though it is a known fact & that I'm not paying attention (?)
It is very enlightening to just now learn that "This is not new"
As to you comment about: "...lay[ing] your problem at the door of a "hotfix blunder"
I can only use your words "This is not new"
I asked the other moderators if they knew anything about this.
We spoke to the CM. He explained about the "integer wraparound". He offered to explain the more technical details if you should require it.
I returned here and answered your question.
For some technical reason, the game cannot deal with numbers larger than $ 2.147.483.647.
The 10 hour booster you are trying to buy during CC are for amounts larger than that, therefore the game cannot accommodate your wish of buying boosters of the amount that you would like.
This is true for any coop that tries to buy such a large booster and not just for yours.
GGS is aware of the integer wraparound problem. They hope to eventually find a solution to the problem.
If you prefer not to take up the offer of taking screen shots for us during the next CC, I have no problem with that. Help was offered but need not be acccepted.
A bit is a 0 or a 1; computers only work in binary code (a code/language consisting of 2 symbols/numbers/characters/values), aka 0s (off/false) and 1s (on/true). Computers work in binary bases (bases of 2) and many things in computers work in multiples of bytes. A byte is 8 bits (2 to the power or 3). Thus 32 (8 times 4, also 2 to the power of 5 or 8 to the power of 2) is 4 bytes, which is how an integer is represented in a computer.
Edit: correct typo
Much appreciated
We are loosing people we are loosing our friends due the the mistakes "that are too hard to fix" I could fill this page with all the emails I Have had from GGS all saying they are not stealing from us ... Really I do not think for one minute many people playing this game would agree.... its very sad that the very people who are paying your wages your actually stealing from no matter what fancy excuses you put in the forum.
Hendo and my name is Christine
If indeed this particular problem is an integer overflow problem;
Maybe it's time to switch to a 64-bit signed integer.
Or perhaps a third currency can be added ... bonds ... we can convert large amounts of cash to bonds in set amounts. 1 million dollar bonds, 10 million dollar bonds. Maybe these bonds can also earn interest.
You may recall a recent Mod Bulletin where another issue came up with this number, involving donations to coops - The problem there was that it was not greying out the button & causing a bigger issue as a result.
As Rowdy has said, the team are on it & the only option until then is to use whatever combination makes the booster price lower than that amount, whether its reduction the %, the time or the number of members (if there are some inactive ones bumping the number up).
the highest XP in german server is higher then this number i noticed. so maybe the donation guy has to talk to the XP guy to get lessons in counting and help....:)
Also, @wascallyWabbit, I was under the impression that it was only an issue during the first 10 hours based on this statement by another forum member that was trying to understand and help the situation, "**Being blocked from using the 10 hour farm-dollar (CASH) boosters for the first 10 hours of every Coopcha start **". It is possible I could be mistaken that this was her understanding and not Hendo's dilemma. Hendo has indeed confirmed it is the first 10 hours that she cannot use the 10 hour boosters. Therefore, this cannot be an integer overflow problem. Especially if it does not matter how big or how small of a 10 hour booster she tries to buy. I am glad the team is on it, because this is certainly not fair to her coop. I hope the team can resolve the issue quickly.
But from what Hendo is saying and from the screenshots I saw, it does not appear to be integer overflow problem. He stated no matter what size 10 hour booster he tries to buy he gets a popup that says not enough gold.
Confirmation from @hendo (US1) as to whether or not it is just the first 10 hours or continuous throughout the entire challenge would be great.
Edited to remove the screen shot. Community guidelines says: Do not post text logs, PM logs or Email conversations of chats with the forum staff or GGS Support.
That is why it was removed from your post before, and also why it had to be removed again.
Please have a look at the Community Guidelines for posting on the forum.
hendo
[Please see your PMs | Wabbit]