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"Tell us what you think" Icon

This discussion was created from comments split from: Suggestions for new forum.

Comments

  • 24-KL0V3R (US1)24-KL0V3R (US1) US1 Posts: 2,464
    When I make comments on the "Tell Us What You Think" icon, what happens to it?  Is it really useful to GGS?
  • Dara (SKN1)Dara (SKN1) SKN1 Posts: 2,638
    I don't know if it is useful, but I know that many Finnish players use it. They write their comment in Finnish and "hope the best".... Specially if there is something wrong in game, bugs, lagging  or else
  • I would like to hear from GGS about it.  I have used it and have never gotten a reply back once....maybe all our questions and comments are just floating around in a black hole to nowhere hoping to bump into a GGS employee that will snatch it out of the abyss and find it worthy of reply....idk  >:)

    But mostly I like to think they read & take care of the question the best way they can and if "IT" gets fixed you are happy then and move on to more farming without needing a reply.  o:)
  • PichuPichu Inactive Posts: 440
    Hey there!

    The feedback button should be used for feedback/improvements and not for cases like "Game is down" or "theres a bug please fix" :)

    In these cases it's better to write to support or in the forum because the workflow is different!

    Cheers,
    Pichu
  • Pichu........

    Fix the bugs already please.

    No more new content until the game is bug free.

    Its not hard to comprehend this thinking.

    Thank You.
  • Pichu said:
    Hey there!

    The feedback button should be used for feedback/improvements and not for cases like "Game is down" or "theres a bug please fix" :)

    In these cases it's better to write to support or in the forum because the workflow is different!

    Cheers,
    Pichu

    Oh ok...you mean tell us what you think...EXCEPT FOR.....

    Is there a list of the exceptions so we don't cross that line ?
  • 24-KL0V3R (US1)24-KL0V3R (US1) US1 Posts: 2,464
    Good question...are we still able to use the "Tell Us What You Think" button icon?
  • Good question...are we still able to use the "Tell Us What You Think" button icon?
    @FarmerCli (US1) You already asked this question (above) & Pichu has answered it. :)
  • 24-KL0V3R (US1)24-KL0V3R (US1) US1 Posts: 2,464
    Thank you!
  • I would like to hear from GGS about it.  I have used it and have never gotten a reply back once....maybe all our questions and comments are just floating around in a black hole to nowhere hoping to bump into a GGS employee that will snatch it out of the abyss and find it worthy of reply....idk  >:)

    But mostly I like to think they read & take care of the question the best way they can and if "IT" gets fixed you are happy then and move on to more farming without needing a reply.  o:)
    :) I think you are correct. When telling GGS questions and comments get lost to some place never to be found, like decos when moving, not being able to harvest, (makes for happy farming during Coop Championship) There is always the "HELP" icon.....Hmmm, maybe not, this hasn't been updated for - maybe as long as you have been waiting for a reply from GGS. 
    Happy farming :)
  • JVD (US1)JVD (US1) US1 Posts: 2,784
    Maybe if we all sent an "I think -something is good or bad" they may listen... They have enough threads and support tickets saying how awful everything is or buggy it is and how I will leave  the game if you don't fix this or that this minute....  there is a place  for everything, use it properly and just maybe something positive will happen...
  • T.O.P (INT1)T.O.P (INT1) INT1 Posts: 247
    Can you include in the activity log who started upgrades in the coop village....it causes confusion in my coop because we have some eager members. It would be nice like the village league challenge to know who started it. Thank you very much. 
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