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US1 - Green Screen

For some reason I can get into the forum but am unable to reach the game itself.  Yes I've cleared cache deleted the saved web address that I normally use but it won't let me pass the colored screen which happens to be green.  Any one else having or have had this issue?
Post edited by WascallyWabbit (FormerMod) on

Comments

  • Just Kar (US1)Just Kar (US1) US1 Posts: 340
    For some reason I can get into the forum but am unable to reach the game itself.  Yes I've cleared cache deleted the saved web address that I normally use but it won't let me pass the colored screen which happens to be green.  Any one else having or have had this issue?

    I just got home from work and I am dealing with the same problem. Nothing but green, I cleared cache and all that other junk and now I get a "Hmm we can't reach this page" with nothing but a white screen telling me to make sure I have the right web address. Glad to know I am not alone.
  • jess_d (US1)jess_d (US1) US1 Posts: 3,515
    Have you all tried a different browser and/or cleared the flash cache? You could also try clicking on the address bar & pressing CTRL + F5 to see if that will load the game. 
  • karmit (US1)karmit (US1) US1 Posts: 65
    Having the same problem here. I've tried 3 different browsers also, nothing happens. Just a green screen and get this message: "

    This site can’t be reached

    bigfarm.goodgamestudios.com’s server DNS address could not be found. "



  • I managed to get on when I went through support when it says play now. Once there can play.  I've used Explorer, and Google the only two browswers I have and it's doing it again.  I don't get it.
  • laneyluv (US1)laneyluv (US1) Posts: 10
    edited 04.10.2016
    I have done the same, tried different browsers, reset, cleared history.  Had green page first after rebooted computer now just white screen.  Cannot load game from forum either.
    goodgamestudios.com not loading either, even turned off firewall. No difference.
  • jess_d (US1)jess_d (US1) US1 Posts: 3,515
    I reloaded the game to see if I had any problems getting back in & I was getting the green screen as well. Using CTRL +F5 didn't fix it for me but clearing the flash cache did & I was able to get back in the game. I didn't have to clear the browser cache, only flash. 

    Here's a link to show you how to clear the flash cache...
    https://forums.adobe.com/message/4278569
  • Thanks but as of now I have bigger issues with the computer
  • Thanks but as of now I have bigger issues with the computer
    FunnyWalker I know you stated that its something else going on now with your computer. But a couple weeks ago I was having the same issue as well as a member of the co op and we both were using Firefox. What her issue was, was a plug -in for Firefox needed to be updated & once she did that she was able to load game again in Firefox.  I also checked my plug -ins as well and that was my issue to. Glad I fixed it cause i was trying to use Chrome and it is so slow for me.

    Hope you can get it fixed and get it working again.


  • Thanks but as of now I have bigger issues with the computer
    FunnyWalker I know you stated that its something else going on now with your computer. But a couple weeks ago I was having the same issue as well as a member of the co op and we both were using Firefox. What her issue was, was a plug -in for Firefox needed to be updated & once she did that she was able to load game again in Firefox.  I also checked my plug -ins as well and that was my issue to. Glad I fixed it cause i was trying to use Chrome and it is so slow for me.

    Hope you can get it fixed and get it working again.

    I discovered that it wasn't my browser but the operating system.  Something to do with Windows.  It's working now thankfully and all is well with my farming world thanks for the tip thought. :)

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