Join the official Goodgame Big Farm Discord today!
Are you looking for a community of like-minded farmers to discuss your farming experience with? Look no further than the GoodGame Big Farm Discord Server!
Our server is the perfect place to connect with other farmers from around the world. Whether you're looking to chat about strategy, share tips and tricks, or just make new friends, our community has got you covered.
And that's not all - as a member of our Discord server, you'll also have access to exclusive giveaways and other special events. It's the perfect way to stay up to date on all the latest news and updates from GoodGame Studios.
So what are you waiting for? Join the GoodGame Big Farm Discord Server today and start connecting with fellow farmers from all over the world. Just click here to join the fun!
Cheap Shot
ben9 (US1)
US1 Posts: 113
That's just cheap, and crappy. Does GGS's balance sheet and profit and loss reports LOOK THAT BAD???? If they do here's a suggestion, change the amount of gold you can purchase BECAUSE IT'S NOT REAL GOLD, and give us better reasons to spend our money with your company FOR A COMPUTER GAME. And please stop with the cheap shots
Comments
Yes, about the change in prize for the Easter event. Its called bait and switch. Change the deco back to the ORIGINAL prize.
If this is the way GG is planning on moving forward, then you can count on a lot of players not having faith in GGS's business practise. By the way, the bad news spreads at 10x faster rate then good news. If its a business decision for this error in judgement, then your the editor of your own demise.
I finished the event yesterday and didn't get the original deco that was in the display box; I got the deco that is posted now along with the flag. So nothing new or different for me.
It was posted in the announcement (on the EN Server Forum) that the deco was going to change today and that it was a display error.
If I'm not mistaken someone did post the link on this forum somewhere yesterday to inform this forum of the changes and the announcement about the new changes to the coop challenge.
Seems to be a awful lot of players paying for GGS's inability to pay attention to details prior to putting an update out there. This is not the players fault, this is the fault of GGS for not checking, and I personally feel that as a player, I should not have to pay for one of their employees mistakes. And as far as posting a "memo" here, let me tell ya a little something. I, like a lot of other players here, don't spend hours running through all the postings in here. There is also no reason GGS can not send out a private message to every players inbox when something like this happens. IT'S A COMPUTER PROGRAM. You can pretty much do what you want with the program YOU WROTE. But that's just my personal opinion. I don't need nor want another pink tree. I was very excited about a new deco and worked hard to get all the items needed for that deco. So it still is a cheap shot and it still is a crappy move .
By the way, I know someone who is a gamer for a major XBox programmer. All he does is sit and play the games they create and locates glitches and/or troubles in the game PRIOR TO IT BEING SOLD so the developer can correct any problems. Makes very good money at it too. SUBTLE HINT GGS
I mean, all that's going to do is entitle me to any and all prior payments still within the time frame of a chargeback. Is that really wise of them to do?
But within seconds of initiating my dispute, my farm disconnected and I got a popup saying "Your farm has been blocked. Please contact the support team." That's it, no reason given, and no violation of TOS on my part. I combed through the TOS to see if there was any sort of provision for "If you raise a complaint we'll ban you," which would be an unconscionable and unenforceable term even if it were in there...but in either case it's not. So I did contact support, if only to let them know they in fact breached their ~own~ TOS by blocking my account in this fashion. Worst of all, a Paypal dispute isn't even the action that gets you a refund, that just alerts the seller to a problem and gives them a chance to resolve things before you escalate it to a claim.
So as mentioned above, I went methodically through my paypal and disputed and subsequently escalated to claim every transaction to GGS. Things I have paid for have been taken from me without cause or notice, and I'm not going to stand for it. A customer complaint done through the proper channels is NEVER a reason to keep their money and run.
Even at this point reinstating my account wouldn't fix things. Part of the reason I was buying gold today was for the Easter deco fiasco, and by their own admission they made an error listing which deco was which reward and so on. I might have been willing to accept a partial refund on the gold if they had even tried to work with me, but no, instant blocking, just like that.
So I guess add me to the pile of stories from people who have experienced a complete unwillingness on GGS' part to cooperate, and don't let yourself get burned.