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What can a player do if they can't sign in to their game (farms)?
Does anyone know what to do?
Answers
She can also try logging on through a different browser. I have the least trouble using Firefox myself.
If nothing works, she will have to contact Support:http://support.goodgamestudios.com/
Also thanks flittermouse....she is checking to see that it's the right server: US1
She is in the process of trying all suggestions. I'll let you know the results.
She checked her "junk" mail to see if it was sent there (it was not). She has checked to see if something on her computer is blocking it but she can't find anything.
My personal e-mail goes to her e-mail without a problem.
What does "white list" mean?
Seems like I remember reading something a while back about players not receiving emails if they use Hotmail. I don't know if that's still an issue though. Did she sign up for the game with a Hotmail account?
The only thing I know to do is wait for support to help her if she can't get the emails.
I didn't know that people with Hotmail were having problems. I have Hotmail & haven't had any with it.....so far....lol.
Thanks amaprincess & jess.
Do you still see her on your co-op player list, Gin?