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Are we supposed to get 5 videos now?

I've been getting 5 videos each day since the videos were fixed.
Today I only got one & then just a white screen. I tried rebooting & then I had no videos at all left to watch.

If we're supposed to get 5 & I only got one I could write a ticket, but if there are no set numbers of videos we're supposed to get, I don't want to complain.

Does anyone know for sure?

Best Answer

  • farmerjohn 22 (US1)farmerjohn 22 (US1) US1 Posts: 37,770
    edited 07.12.2015 Answer ✓
    I've been getting 5 videos each day since the videos were fixed.
    Today I only got one & then just a white screen. I tried rebooting & then I had no videos at all left to watch.

    If we're supposed to get 5 & I only got one I could write a ticket, but if there are no set numbers of videos we're supposed to get, I don't want to complain.

    Does anyone know for sure?
    Yes, everyone is supposed to get 5 videos, but they're sometimes not all available at the same time.
    You could also have an ad blocker turned on.                                                                                              This is from CM Nefaru: Some ad blockers prevent videos from being loaded, so if you're using any browser addons that restrict traffic in one way or another, please consider whitelisting our game page in order to be able to enjoy videos on a more regular basi

Answers

  • farmerjohn 22 (US1)farmerjohn 22 (US1) US1 Posts: 37,770
    edited 07.12.2015 Answer ✓
    I've been getting 5 videos each day since the videos were fixed.
    Today I only got one & then just a white screen. I tried rebooting & then I had no videos at all left to watch.

    If we're supposed to get 5 & I only got one I could write a ticket, but if there are no set numbers of videos we're supposed to get, I don't want to complain.

    Does anyone know for sure?
    Yes, everyone is supposed to get 5 videos, but they're sometimes not all available at the same time.
    You could also have an ad blocker turned on.                                                                                              This is from CM Nefaru: Some ad blockers prevent videos from being loaded, so if you're using any browser addons that restrict traffic in one way or another, please consider whitelisting our game page in order to be able to enjoy videos on a more regular basi
  • Gin7 (US1)Gin7 (US1) US1 Posts: 256
    I don't think I have anything like an add blocker or it would have been blocking my videos prior to this.  I watched one today, then the others didn't work.
    I'll wait till later in the day to see if the rest come on.

    What kind of "proof" do they need that I did not receive a video?  They usually ask for things I don't have like screenshots.  How long do I have to report it?  Should I do it this evening or wait till tomorrow? 
  • farmerjohn 22 (US1)farmerjohn 22 (US1) US1 Posts: 37,770
    edited 07.12.2015
    I don't think I have anything like an add blocker or it would have been blocking my videos prior to this.  I watched one today, then the others didn't work.
    I'll wait till later in the day to see if the rest come on.

    What kind of "proof" do they need that I did not receive a video?  They usually ask for things I don't have like screenshots.  How long do I have to report it?  Should I do it this evening or wait till tomorrow? 
    If it were me, I wouldn't even bother reporting it to Support because they know that a lot of players are having trouble with the ads and they're still working on them to solve the problems.
    If you do contact Support, it will still take a while for them to get back to you, so while you're waiting you can learn  How to take a screenshot    Happy Farming! :)


  • Gin7 (US1)Gin7 (US1) US1 Posts: 256
    Thanks Farmerjohn22
  • I just got to level 81 and unlocked the Festive Peach orchard where do i find the peach orchard?
  • MRG1 (US1)MRG1 (US1) US1 Posts: 1,554
    I just got to level 81 and unlocked the Festive Peach orchard where do i find the peach orchard?
    You need to earn TONS of rune stones (90,000,000) on the Festive Temporary Island to be awarded the Festive Peach Orchard
  • farmerjohn 22 (US1)farmerjohn 22 (US1) US1 Posts: 37,770
    I just got to level 81 and unlocked the Festive Peach orchard where do i find the peach orchard?
    The Festive peach orchard can be found if you click on the Airport, then Rankings.
    It's under the hard work rewards (page 5). Like MRG1 said, you have to collect 90 million  runes to earn it.  :)
  • Thanks for the info.
  • CONCE (US1)CONCE (US1) US1 Posts: 16
    I have watched the same videos without returning to Big Farm for my gifts. Please fix this. The worst: speed stick. Another one about some cure doesn't return the farm after viewing. Others do not load at all...

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