Downtimes and Server Issues: The Thread - Part II
Latten (DE1)
Posts: 6,246
Hullo!
In case there will be a downtime, a hotfix, an unplanned server issue or other reasons why you won't be able to play, we'll (probably) post it in here
In case there will be a downtime, a hotfix, an unplanned server issue or other reasons why you won't be able to play, we'll (probably) post it in here
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This won't take long, probably we'll be done after a few minutes.
we will perform another short maintenance within the hour (approximately at 05:20pm CEST) in order to fix an issue causing horse ranch fuel boosters to be applied for a too short time.
This maintenance will be accompanied by a short downtime during which servers won't be available to play.
Regards,
your BF Team
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we will have a quick maintenance starting shortly in order to fix a technical issue.
It shouldn't take too long, so stay tuned!
Regards,
your Big Farm Team
there will be a short maintenance tomorrow, December 10th, between 08:00am and 12:00pm CET in order to fix the following issue:
- Festive Farm/Library Books: Books for goods used on both Festive Farm and Viking/Northern Lights farm were not working under certain conditions.
Furthermore we will use this maintenance in order to grant every user who started the Festive Farm prior to last update100,000 Runestones in order to apologize for recent issues with the festive island.During the course of this maintenance, servers wil not be available to play. We will of course try to keep it as short as possible.
Regards,
your Big Farm Team
a bit later today, there will be another hotfix, which should fix an error causing library book boosters to disappear. At the same time, we will roll back the library to a state of today morning CET, meaning: All books of all libraries will be set to the state they had about 5-6 hours ago.
The fix from earlier today will still be in effect, only the amount of boosters/upgrades will be set back.
If you meanwhile bought books or upgraded them, the gold you spent will of course be credited back to your account.
Greetings,
your favorite CM Team
we will conduct a quick maintenance session shortly in order to fix some bugs in Santa's Workshop.
The servers will not be available for a couple of minutes but should be back soon.
Regards
your Big Farm Team
- The Gourmet farm bakery produces less products than it should, when on its final stage
- After changing to the village map, the game can crash if one of the shown buildings are on max level
If you're affected by this bug and got multiple decos, you will of course keep the one with the highest happiness value. If multiple, bugged decos have the same value, it will be decided by placement:
Tonorrow, Tuesday, March 15th, we will perform a short maintenance in order to apply the following changes to the game:
- Bonuses applied to regular productions by library books grant absolute bonuses again. Say goodybe to percentage based bonuses and embrace the return of our old well-known bonuses!
- If you use new Wet Pig or Cow Silage Feed, neither of the book bonuses will be applied. No percentage based or absolute values will be added for the time being. We will introduce separate books for these feed types in the future.
- Farm machines will keep their effect on both production types, no matter what feed was used to start the production.
Furthermore we will fix the following two issues:- Seed menu - While the booster effect of the powerhouse farm machine is active, the seed menu shows no seeds.
- Harvest - After the powerhouse bonus was applied, some harvests do not finish. Only after the booster has run out, harvests are possible again.
Servers won't be available for a short duration as we conduct the maintenance. We would like to apologize for any inconvenience caused.We will perform a short hotfix at approximately 3pm CEST today in order to fix the following issue:
During this hotfix, you won't be able to reach the servers for approximately 10-15 minutes.
We apologize for any inconvenience this may cause.
Edit:
The hotfix will be delayed a bit since the team decided to add the following additional feature after popular demand:
there will be a short downtime later today, to fix the issue with players not getting Hard Work rewards while being offline. This should not happen again after the downtime. We will also credit the missed rewards to everyone who's missing any, but this will - due to technical reasons - happen after the CC is over.
edit: Moved to 16:00 CEST, in about 10 minutes
"I seek not to know the answers, but to understand the questions!" - Caine
"I seek not to know the answers, but to understand the questions!" - Caine
The forums will be down tomorrow around 20:00 CET for about an hour. There will definitely be one hour of downtime for a server restart followed by possible limited usability for 6 hours. For information during this time, you can refer to http://status.vanillaforums.com/ or https://twitter.com/vanillaops.
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there will be a short downtime soon to fix the candy farm bug.
Sadly, we can't recover lost farms for players affected by this bug, and we're very sorry for this.
To make up for it, we prepared the following compensation package for every player affected by the bug:
- 2 x the amount of vouchers you already earned up to now
- The quality 6 Sugar palace decoration
- The next best activity reward (your current activity reward leve + 1)
Again, we're very sorry about this inconvenience and we're hopeful this won't happen again.
"I seek not to know the answers, but to understand the questions!" - Caine
A hotfix is planned between 15:00 and 16:00 CET including technical and stability improvements.
Cuddly
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