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Apple and Cherry Orchard NOT Rewarded

Hello moderators!

The recent cooperative championship has been concluded. Through efforts, our leaders rewarded us apple and cherry orchards.

Unfortunately, a number of us did not receive it.

We already contacted support, but if this could expedite things (contacting moderators), we appreciate it greatly if this could be looked into...because these orchards are AWESOME! :)

Thank you.

Comments

  • jess_d (US1)jess_d (US1) US1 Posts: 3,515

    If your co-op was ranked in the top 10 each member should receive a co-op cherry orchard. I think your co-op has to be ranked number 1 to receive the co-op apple orchard too.

    I don't understand what you mean by "Through efforts, our leaders rewarded us apple and cherry orchards.". The leaders do not reward players with the orchards. That should automatically be awarded through the game if the co-op ranks in the correct position for said reward.

    If your co-op was ranked number 1 for both orchards or ranked number 10 & up for the cherry orchard but you didn't receive the reward, unfortunately you will have to wait for support to help you. It may take a while for Support to get back to you but there's nothing anyone on the forum can do to help. :(

  • Hi! @jess_d (US1) 
    Yeah, we won No.1 (Goodies, Inc.), so we were expecting both orchards.
    As to the leaders rewarding to members, I am not familiar with a leader's dashboard, but I believe they may choose to reward these orchards based on efforts, like RPs and choose not to give such rewards to others who didn't excel much....all with the consent of members of such condition. ;)
  • jess_d (US1)jess_d (US1) US1 Posts: 3,515
    The leaders don't get to choose who gets rewards. As long as you participated in the challenge by doing missions & earning RP (no matter how many) you should have received the reward. Players who don't do missions at all during the challenge will not get any rewards but if you do at least one mission & earn RP, you should get the rewards. :)
  • RunsWivScissors (GB1)RunsWivScissors (GB1) GB1 Posts: 6,633
    edited 27.09.2015
    I agree with Jess, the coop leader has no power to decide who gets rewards, its done by the system.

    The orchards should appear in your "Themed Buildings" tab of your inventory. Make sure that you are on your main farm when you look & also, that tab is notorious for display glitches, things show up in there at the weirdest times & have a habit of appearing & disappearing, though everyone does manage to catch them in there eventually. Try reloading your game from the server (CTRL+F5) maybe a couple of times & hopefully yours will appear..... Congrats on winning both!! :)
  • CathyD (INT1)CathyD (INT1) INT1 Posts: 958
    You have all checked the 'themed buildings' tab in your inventory?   That is where the little devil hides once you receive it.  As Jess said, the leader has no say in the matter.  If you co-op finished 1st every member of that co-op is rewarded with the apple and cherry orchards.  Even players who do not participate in missions, but are in the game, at least once, during the running of the championship, will receive all the awards the co-op wins.  (example: if player A plays missions all day and acquires 3 mil RP by the end of the challenge, and player B opens their game on day 2 of the challenge, player B will receive all the challenge rewards that are won from that point of the challenge until the end, including the orchard(s). )
  • The leaders don't get to choose who gets rewards. As long as you participated in the challenge by doing missions & earning RP (no matter how many) you should have received the reward.
    Thanks for the info... I didn't know that until recently. :)
    The orchards should appear in your "Themed Buildings" tab of your inventory. .... Try reloading your game from the server (CTRL+F5) maybe a couple of times & hopefully yours will appear..... Congrats on winning both!! :)

    DuffyPoo222 (INT1) said:

    You have all checked the 'themed buildings' tab in your inventory?  
    I keep on checking the "Themed Buildings" tab and even cleared my cache. Still, no luck...

    Thank you for the greetings...

    I think GGS is in deep pile of work right now... with all the glitches and all.

    Hoping for the best though... thanks all!


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