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Missing Gold

I got on to my game a bit ago and all my gold that I bought is gone. It shows me as having 0.. I want all my gold back or I will not spend another dime in this game. I am missing 48,390 gold.  Was there last night when I logged off and gone today. 

Comments

  • Suzie f (US1)Suzie f (US1) US1 Posts: 7
    I am missing 5000 this time have lost gold before and they have sent an automated email and a ticket number but nothing has been done about it i have been missing gold twice before now i log it when i  log out at night and then look when i log back on i  have been at work all day they need to get this problem solved or people are just going to quit playing and not spending anything to play this game 
  • Suzie f (US1)Suzie f (US1) US1 Posts: 7
    It has to be when we are upgrading something because i am right now upgrading my ducks on my other farm it was 350000 and it took the money and my 5000 gold bull i say 
  • CM PopeyeCM Popeye Posts: 535
    Hey guys, If you have any questions at all about your in-game currency, please submit a ticket to our support team. We track the use of currency very closely, so I am sure they will be able to help you out.

    Regards,
    Stan
  • rocnrobn (US1)rocnrobn (US1) US1 Posts: 259
    CM Popeye said:
    Hey guys, If you have any questions at all about your in-game currency, please submit a ticket to our support team. We track the use of currency very closely, so I am sure they will be able to help you out.

    Regards,
    Stan
    Good Luck!
    I've been waiting 25 days for Support...for a gold refund,
  • CM PopeyeCM Popeye Posts: 535
    CM Popeye said:
    Hey guys, If you have any questions at all about your in-game currency, please submit a ticket to our support team. We track the use of currency very closely, so I am sure they will be able to help you out.

    Regards,
    Stan
    Good Luck!
    I've been waiting 25 days for Support...for a gold refund,
    Our support team is a little backed up atm, but I assure you they will get to your ticket as soon as possible.

    -Stan
  • I have been out for a while, came back and played that video new thing and tells me to watch for a price.
    The Joke is on me. I watched an advertisement and you guys took gold from me.   is so depressing the way this game is going that is also funny.

    I am paying to watch the advertising you get pay for.   Maybe in your country is ok, but in mine it has an ugly name.


  • sorry

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