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MISSING Gold or Cash or any other items from your game? (How To Clear Your Cache)
edited 19.04.2020 in Bug Reporting & Technical Issues
Are you experiencing any of the following issues....
- Gold has disappeared
- Purchased Gold has not been credited
- Bonus from gold purchase, email, login, ship, task, etc has not been credited
- Cash has disappeared
- Items from inventory, dropbox, tasks, farm etc have disappeared
- Buildings not showing on farm
- Farm enviroment is not showing
In ALL cases of missing items, first do the following things...
- Reload your game by clicking in the address bar (URL) on the page & then CTRL+F5
- Clear your Browser Cache
After emailing Support, you will receive an automated reply confirming receipt of your email & giving you a ticket number. You will then be contacted again when your ticket is dealt with.
Please be patient, Support sometimes receive a high volume of tickets & this can lead to an increase in response times.
NOTE: If you are missing exactly 2000 gold - Did you start your gold mine or rename your horse or boat?
Post edited by WascallyWabbit on
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