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Ranting & Swearing....what to do?

Gin7 (US1)Gin7 (US1) US1 Posts: 256
What do we do & to whom do we report someone who is a member of our co-op that began swearing & using language that would make a mule skinner blush. The leader of our co-op is finished & probably off line for the night. He does not know. others can't kick her off....only our leader. What do we do?????
Post edited by Gin7 (US1) on

Comments

  • sammytimmy (US1)sammytimmy (US1) Posts: 84
    edited 29.07.2015
    perhaps you could try contacting support - find the support icon in the upper right hand corner - send them an mail with the details...
    this is a game...there should be no tolerance for bad behaviour or bullying. i would hope that the game developers would address this ongoing issue severely.
    on a personal basis, if your co-op leader doesn't deal with it eventually, maybe find a new co-op - not that you should have to make the changes, but you also don't need the abuse.
    whatever you do, i wouldn't engage the person...let it pass until you get real help.it's truly unfortunate that people go online and behave so badly.
  • Gin7 (US1)Gin7 (US1) US1 Posts: 256
    edited 29.07.2015
    We have a great co-op leader, but this person waited till he was off line for the night before starting her vulgarities. None of us have engaged her & I did report it with that e-mail thing. I don't know how soon the e-mail will be read.That person also threatened to kill. We can't even use that word in our e-mails.
  • sammytimmy (US1)sammytimmy (US1) Posts: 84
    edited 29.07.2015
    i would say get off line and stay offline until tomorrow. i don't belong to a co-op...are you able to send a message to your leader so it is waiting for him when he comes back online? if you send messages, do they go to all members? if so, you'll have to wait for your leader to come back.
  • DuffyKid (US1)DuffyKid (US1) Posts: 370
    edited 29.07.2015
    If it happens again take screenshots for proof for GGS if you didn't this time.
  • Gin7 (US1)Gin7 (US1) US1 Posts: 256
    edited 29.07.2015
    Another person in our co-op took screenshots (I don't know how) & sent them in via e-mail. Nothing has happened with our e-mail reports yet. Our co-op leader took the person out of our co-op. Hopefully someone will take them off the whole Big Farm site.....especially since "kill"was mentioned & the threat was made.
  • Helga7 (US1)Helga7 (US1) Posts: 24
    edited 29.07.2015
    I sent a screenshot to support hours ago. The person is out of our cooperative, but seems to still be an active player from the search I just did. Here's hoping admin removes the player soon...
  • Gin7 (US1)Gin7 (US1) US1 Posts: 256
    edited 31.07.2015
    How long does it take to remove someone from big farm after they've used vulgar language and made threats to kill? They also used racial slurs with their profanity. It has been two days and that person is still a player on big farm (has been removed from the co-op.)
  • DuffyKid (US1)DuffyKid (US1) Posts: 370
    edited 31.07.2015
    There's no guarantee they will be removed from Big Farm. The decision lies with GGS. The person is gone from your forum. Put them on your ignore list and forget about it.
  • paul78paul78 Posts: 1
    edited 31.07.2015
    wow never been to the fourm
  • Gin7 (US1)Gin7 (US1) US1 Posts: 256
    That happened in July & it's now October.....it a was reported to GGS with a screenshot plus verbally via e-mail.  We have still not received a response. 

    We usually do not receive responses to any problems when we report them to GGS.  I'm happy we have this forum.  This is were we get our answers.  But it would be nice to hear from GGS in cases of threats & verbal abuse....or about things like loss of gold or money...or actual glitches or problems with the game.
  • CM PopeyeCM Popeye Posts: 535
    Hey @Gin7 (US1) I apologize for the delay in our support team getting back to you. They are a little backed up atm, but I assure you they will answer you ticket as soon as they can. We do not condone activity like this in our game, and the support will take action if you sent in the screenshot.

    Regards,
    Stan
  • Gin7 (US1)Gin7 (US1) US1 Posts: 256
    Thanks for the answer Stan.  It was months ago & the person may not even be playing on BigFarm any more...we haven't heard from them.  The screenshot was sent by another member of our co-op & not me ....but one was sent. Maybe the person was having a "bad hair day" or simply drunk....we don't have a clue why it happened.  I realize that they're backed up, but if that person hadn't left, 3 months is a long time to deal with it....& we have a couple kids on our co-op (along with a parent) & I'm sure that parent would have made the kids quit rather than be exposed to that. 

    Could you recommend to the powers that be that there needs to be some way to report things that need taken care of immediately?  That person was also making death threats....probably just part of a rant, but could be serious.

    Thanks again,
    Gin

    ps  I still haven't learned how to do a screenshot. Isn't there a way they can read what was written on a certain date if told the date??.....just wondering.

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