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Championship not registering for me

kathyh (US1)kathyh (US1) US1 Posts: 15
in Bug Reporting & Technical Issues
I have been doing missions in the latest championship and scores not showing, I have been at zero frustrated as I have spent time and money not to show a place or rank. Is anyone else experiencing this? Can someone help me?

Comments

  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,610
    edited 29.07.2020
    Hello @kathyh (US1)

    Are you refreshing the score using the refresh button? and where exactly is your score not displayed? in the mission ranking or the individual member rankings (in the cooperative championship)?

    It would be great if you could provide a screenshot.

    Regards,
    Bugs Bunny
      
     

      
  • kathyh (US1)kathyh (US1) US1 Posts: 15
    HI!  I appreciate your help. 
  • kathyh (US1)kathyh (US1) US1 Posts: 15
    Hi, I have signed out and back in several times, the green button to reset just stays grey on this picture, the other picture I have reset the game but it still stays ay zero. That is all I know to do, other than restarting my computer which I have done several times now. I appreciate any help.
    Thank you,
    Kathyh
  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,610
    edited 30.07.2020
    kathyh (US1) said:
    Hi, I have signed out and back in several times, the green button to reset just stays grey on this picture, the other picture I have reset the game but it still stays ay zero. That is all I know to do, other than restarting my computer which I have done several times now. I appreciate any help.
    Thank you,
    Kathyh

    Thank you for sharing the information, I'll get back to you  :)
      
     

      
  • kathyh (US1)kathyh (US1) US1 Posts: 15
    Sorry, this is so frustrating, to say the least. In just about all Championship games I spend money to buy gold, use it, and spend time having the games not work. 
  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,610
    @kathyh (US1)

    Did you try clearing your cache? If yes and if you are still facing this issue please contact our support team, who can check whats wrong.

    Best Wishes,
    Bugs Bunny
      
     

      
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