Aloha event decoration bug

Comments

• Jacc (GB1) GB1 Posts: 89

  03.02.2020

  I got mine ok, perhaps you need to send a ticket.

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• Data King (US1) US1 Posts: 7,994

  03.02.2020

  sanny (AU1) said:

  After last hot fix  I finished Aloha event but I didn't get the final decoration.
  Aloha event appears to be comleted but there is no decoration at the end.
  Does it happened to somebody else?

  Try a reload of the game first - be sure to clear all your browsers histories before trying to log back into the game.
   This for the most part fixes most display issues that make it appear as though you didn't get some thing after earning/winning it.

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• FuzzyBear (FormerMod) Guest Posts: 131

  03.02.2020

  If you're doing the level 5 or 6 version of the event, the reward decoration is a "Choosable" reward - therefore it's probably in the new "Pending Rewards" window waiting for you to claim it.

  
  

  Look for the icon at the top of your screen that has the Trophy on it, click it, then check on the right hand side under Pending Rewards to see if anything is listed there. If there is, click on the magnifying glass to open the reward dialog window where you can choose your reward.
  

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• sanny (AU1) AU1 Posts: 4

  03.02.2020

  I cleared all my browsers histories and reloaded the game. At the end of the event I've got XP points and event points, but I didn't get the decoration.

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• sanny (AU1) AU1 Posts: 4

  03.02.2020

  I've got it! Thank you FuzzyBear

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• Icuc Me (US1) US1 Posts: 3

  04.02.2020

  Add me to your list. No decoration.

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• Icuc Me (US1) US1 Posts: 3

  04.02.2020

  Need some tech support on this one. Can Big Farm look see? Thanks

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• DebRN (US1) US1 Posts: 697

  04.02.2020

  Are you looking in the new spot w/ the trophy along the top of the screen?  Everything is there now.

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• yomismo1 (ES1) ES1 Posts: 2,291

  04.02.2020 edited 04.02.2020

  @Icuc Me (US1)
  
  Please, look at this note to collect your event reward. 
  
  Please open the spoiler. 
  
  
  

  
  
  
  
  https://community.goodgamestudios.com/bigfarm/en/discussion/comment/4228242/#Comment_4228242

  
  
  

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• Icuc Me (US1) US1 Posts: 3

  04.02.2020

  Yes I found it. thanks

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• Maggielin2085Ma (US1) US1 Posts: 115

  07.02.2020

  did not get deco from hawaiin speed round

  was listed in the new rewards earned area but when i clicked to open the message disappeared

  same with wwc coins - showed up in rewards area but when i clicked to open the message disappeared and did not show how many coins i got

  
  

  more dang bugs since their last so called new and improved update - frustrating

  spend more time reporting bugs and reloading and clearing then playing the dang game

  might be time to look for a new game without all the bugs
  

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