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Missing WWC Rewards

2

Comments

  • rie22 (US1)rie22 (US1) US1 Posts: 361
    rewards missing what a mystery and suprise....
  • 24K Mayhem (US1)24K Mayhem (US1) US1 Posts: 494
    No WWC rewards for many in the coop and myself. I was looking for the halftime to help with CC. Hope this is resolved quickly.


  • Louisa (US1)Louisa (US1) US1 Posts: 24
    soozayn (US1) said:  Oh No!!!! That is just totally unfair & an even bigger screw up than ever. This will mean the farmers league & the CC are also screwed up. GGS need to stop both events if they aren't making it equally fair for all of us.

    "equally fair" -- that's funny. 
    For me, being placed into the Farmer League divisions with level 300+ players all the time is crazy, but "equally fair" never entered my mind....
    ROFL  LOL ROFL


  • soozayn (US1)soozayn (US1) US1 Posts: 122
    soozayn (US1) said:  Oh No!!!! That is just totally unfair & an even bigger screw up than ever. This will mean the farmers league & the CC are also screwed up. GGS need to stop both events if they aren't making it equally fair for all of us.

    "equally fair" -- that's funny. 
    For me, being placed into the Farmer League divisions with level 300+ players all the time is crazy, but "equally fair" never entered my mind....
    ROFL  LOL ROFL


    yep....the farmers league has had issues from the start of it too but this stuff just makes it even harder to get anywhere. I am boycotting this CC & may well boycott future events too as it is a waste of time & effort. A whole month of working for nothing has taken me past my tolerance level
  • SRH (INT1)SRH (INT1) INT1 Posts: 35
    i work extremely hard and as i said i was ranked 2nd for the WWC. previously this type of mess affected me and i got no compensation for it.
    currently i am ranked #1 for the Farmers League Season. http://prntscr.com/po0fkx
    now i am competing with people for FL divisional ranking who have "double" the resources that i have!
    just where is the fairness in this!
     
  • LCCGamer (US1)LCCGamer (US1) US1 Posts: 27
    Many in my coop did not receive their half time or the other rewards like the gold boxes.  Only one who did get their rewards was online.  The rest of us were offline.

    Would be good to know when this will be fixed.  With only a 12 hr half time, if I start long running things will completely miss out on the benefit.  And also loosing points in the CC.

    This after not getting village fair rewards whenever I was offline.  I guess you have to be online 24/7 to get rewards in this game.
  • Fawners (US1)Fawners (US1) US1 Posts: 436
    Here we go again..................

    Missing Rewards!!

     Ridiculous!  :/
  • FastSylvia (NL1)FastSylvia (NL1) NL1 Posts: 102
    This is a big mess for most players who ended in a high ranking with  HW Farmers Competition and because of that placed in a new pool with other overall high ranking players which did get their prices and gaining more CC points then I am able off.... 

    Why is the  moderatorteam quiet with no responce (besides a question), no reply from a support employee at my ticket and NO ISSUE tread from the moderatorteam?

     I am very upset/angry and If this problem is not solved TODAY I will cancel all my subscriptions and even consider to not play this game anymore! 


  • soozayn (US1)soozayn (US1) US1 Posts: 122
    This is a big mess for most players who ended in a high ranking with  HW Farmers Competition and because of that placed in a new pool with other overall high ranking players which did get their prices and gaining more CC points then I am able off.... 

    Why is the  moderatorteam quiet with no responce (besides a question), no reply from a support employee at my ticket and NO ISSUE tread from the moderatorteam?

     I am very upset/angry and If this problem is not solved TODAY I will cancel all my subscriptions and even consider to not play this game anymore! 


    I hear you...this is totally a huge unfair mess
  • Louisa (US1)Louisa (US1) US1 Posts: 24
    "The compensation looks as the following:
    • All players will receive a 24 hour / 50% booster
    • Rank 1 players will receive a 168 hours / 50% booster
    • Rank 2 to 20 players will receive a 72 hours / 50% booster"

    Compensation may have gone out to players who weren't in the upper ranks. For those of us who were ranked between #2-#20, we received ZERO compensation.

    All that we got was the promised Half-Time Booster reward that we should have had in the first place.
    And none of us received the other rewards, either.

    Way to go, GGS.  Don't compensate the hard workers, give it to the lower-end players and rip off those that got the top ranks.

  • ok, so I have the 72 hour 50%booster, now I am off to support to get the other rewards... um ... only I have no idea what they are/were/should be.
    Hang on why should I harry support to get things the devs can easily allocate by running the right reward script.
  • FastSylvia (NL1)FastSylvia (NL1) NL1 Posts: 102
    "The compensation looks as the following:
    • All players will receive a 24 hour / 50% booster
    • Rank 1 players will receive a 168 hours / 50% booster
    • Rank 2 to 20 players will receive a 72 hours / 50% booster"

    Compensation may have gone out to players who weren't in the upper ranks. For those of us who were ranked between #2-#20, we received ZERO compensation.

    All that we got was the promised Half-Time Booster reward that we should have had in the first place.
    And none of us received the other rewards, either.

    Way to go, GGS.  Don't compensate the hard workers, give it to the lower-end players and rip off those that got the top ranks.

    Exactly! Some players have due to faults  gained more then 200 hours halftime booster...so  they were getting the right price and  now also for problems which didn't affect there farms??

    The disadvantage is becoming bigger and bigger for the ones which had this issue!!! 



  • Southern (US1)Southern (US1) US1 Posts: 3,268
    ok, so I have the 72 hour 50%booster, now I am off to support to get the other rewards... um ... only I have no idea what they are/were/should be.
    Hang on why should I harry support to get things the devs can easily allocate by running the right reward script.
    Well let's see.. There was a 150 happiness "Calm Spring" Deco, 2(?) Golden Chests (2nd tier Gold chests, the ones that look silver but have gold trim around them), a Free-Range Chicken Coop skin (this might have been a chooseable reward with other options, I didn't check), and the 72 hour booster. Those are the ones I remember (in the 5-20 rank tier of the highest league (level 250+ or whatever)).
  • SRH (INT1)SRH (INT1) INT1 Posts: 35
    they keep piling on the insults to hardworking players!! the people i mentioned earlier who got double rewards were ONCE AGAIN!!! given rewards. 
    now they have 3 times the reward i i got for doing FAR LESS than i did!
    such bullcrap!!!
  • soozayn (US1)soozayn (US1) US1 Posts: 122
    "The compensation looks as the following:
    • All players will receive a 24 hour / 50% booster
    • Rank 1 players will receive a 168 hours / 50% booster
    • Rank 2 to 20 players will receive a 72 hours / 50% booster"

    Compensation may have gone out to players who weren't in the upper ranks. For those of us who were ranked between #2-#20, we received ZERO compensation.

    All that we got was the promised Half-Time Booster reward that we should have had in the first place.
    And none of us received the other rewards, either.

    Way to go, GGS.  Don't compensate the hard workers, give it to the lower-end players and rip off those that got the top ranks.

    Exactly! Some players have due to faults  gained more then 200 hours halftime booster...so  they were getting the right price and  now also for problems which didn't affect there farms??

    The disadvantage is becoming bigger and bigger for the ones which had this issue!!! 



    Also we have lost over 6 hours advantage in the CC & the farmers league. I am still boycotting it & will not be buying any gold. I am seriously considering stopping playing altogether now as this is becoming a mockery where players who worked hardest got less than those who didnt do as much. This stuff is happening on a regular basis with constant errors in the game with every event. Stupid to keep trying really?
  • Louisa (US1)Louisa (US1) US1 Posts: 24
    ok, so I have the 72 hour 50%booster, now I am off to support to get the other rewards... um ... only I have no idea what they are/were/should be.
    Hang on why should I harry support to get things the devs can easily allocate by running the right reward script.
    Well let's see.. There was a 150 happiness "Calm Spring" Deco, 2(?) Golden Chests (2nd tier Gold chests, the ones that look silver but have gold trim around them), a Free-Range Chicken Coop skin (this might have been a chooseable reward with other options, I didn't check), and the 72 hour booster. Those are the ones I remember (in the 5-20 rank tier of the highest league (level 250+ or whatever)).

    Well, did you take photographs to PROVE these things?  You know they'll ask......
  • Louisa (US1)Louisa (US1) US1 Posts: 24
    they keep piling on the insults to hardworking players!! the people i mentioned earlier who got double rewards were ONCE AGAIN!!! given rewards. 
    now they have 3 times the reward i i got for doing FAR LESS than i did!
    such bullcrap!!!
    Game name change to   Big Socialist Farm
  • ok, so I have the 72 hour 50%booster, now I am off to support to get the other rewards... um ... only I have no idea what they are/were/should be.
    Hang on why should I harry support to get things the devs can easily allocate by running the right reward script.
    Well let's see.. There was a 150 happiness "Calm Spring" Deco, 2(?) Golden Chests (2nd tier Gold chests, the ones that look silver but have gold trim around them), a Free-Range Chicken Coop skin (this might have been a chooseable reward with other options, I didn't check), and the 72 hour booster. Those are the ones I remember (in the 5-20 rank tier of the highest league (level 250+ or whatever)).
    Thank you, Yep no decos, no gold chests  and less rewards than least effort players.
    I sent support a message to look it up, as I don't know my final placement anyway, never saw an end screen. 
    And I'm bubbling with expletives.
  • soozayn (US1)soozayn (US1) US1 Posts: 122
    they keep piling on the insults to hardworking players!! the people i mentioned earlier who got double rewards were ONCE AGAIN!!! given rewards. 
    now they have 3 times the reward i i got for doing FAR LESS than i did!
    such bullcrap!!!
    Game name change to   Big Socialist Farm
    This is totally unacceptable. In my opinion we should all boycott the events & stop using gold. Hit back at GGS where it hurts......their bank account !!!!
  • DebRN (US1)DebRN (US1) US1 Posts: 697
    We ALL get double time as a reward... which devalues what you all EARNED!!
  • rie22 (US1)rie22 (US1) US1 Posts: 361
    edited 25.10.2019
    I just want to report that many in my coop are missing their premium fertilizers, premiums feeds ect... since you handed out the 1/2 time.  


    Post edited by rie22 (US1) on
  • AHC (US1)AHC (US1) US1 Posts: 36
    I was online just as WCC ended.  Finally got 1/2 time after 10a...logged off and logged back on at 2p...1/2 time gone for 20 min.  I have no idea if I got any other prizes  :(   I just bought a L7 wildflower book and the gold is gone but NO book  :(  
  • After the maintenance thing, I am not receiving, AGAIN, my rewards, especially mystery boxes!
  • Hi everyone,
    Clearly this has not been a perfect fix, but it was Friday afternoon & I am sure that you appreciate at least having your boosters before the weekend. Yes, some people have ended up with more, but no one should have less than they earned & by doing tickets for your other rewards, Support will be able to credit those more accurately. As those affected did not get the end of event pop-up, Support must realise that you will not all know what rank you finished on, so all you can do is say that in your ticket & just give whatever information you do have. I do not know whether or not Support can see your final ranking, I will ask on Monday and, if they can, that will certainly help.

    rie22 (US1) said:
    I just want to report that many in my coop are missing their premium fertilizers, premiums feeds ect... since you handed out the 1/2 time.  
    @rie22 (US1) That is an odd thing to happen, did they try the usual fixes, clearing caches, reloading game (CTRL+F5), looking on other browsers etc ?

    AHC (US1) said:
    I was online just as WCC ended.  Finally got 1/2 time after 10a...logged off and logged back on at 2p...1/2 time gone for 20 min.  I have no idea if I got any other prizes  :(   I just bought a L7 wildflower book and the gold is gone but NO book  :(  
    @AHC (US1) You will need to contact Support about your book, which will be easy enough for them to check for you - Are you sure that you did not buy a "Wildflower Bouquet" book instead, as I have seen that happen before.

    After the maintenance thing, I am not receiving, AGAIN, my rewards, especially mystery boxes!
    @FarmerAlfalfa (INT1) As Southern explained to you (on a different thread), if you produce some Goldfish flakes, that should trigger your activity rewards for the GFR event to be sent to you, have you tried that?
  • Louisa (US1)Louisa (US1) US1 Posts: 24
    Wabbit, My comments are not reflected at or about you, but to "excuse" GGS from their responsibilities of handling their Big Farm game because it's Friday is nothing short of pathetic.  GGS doesn't deserve an "out" and there is no excuse except that the poorly designed BF gaming software ALWAYS breaks down.

    There is a very strong correlation between the start or end of any BF event and game-failure somewhere. Because of this, GGS should plan for game-failure, and their work schedules should be arranged for software support to work during these times. This way, GGS could at least pretend to support paying customers to get the full game that they pay for. Honestly, I don't know why anyone would pay real money for a game that has so many problems.

    PS I never received any of the rewards that I earned from this WWC except for the 72-hour Half-Time Booster. And I'm certainly not going to write up a note asking for rewards that will probably never happen anyway. Been there, done that.
  • AHC (US1)AHC (US1) US1 Posts: 36
    I already had the wildflower bouquet L7 book.   I messaged support and never got any answer usually there is a response that they got the message bt I have heard nothing since friday
  • rie22 (US1)rie22 (US1) US1 Posts: 361
    @WascallyWabbit some got their stuff back other didn't get their premium stuff back...The people in my coop that had their items return, it mysteriously returned on its own.  Others, the items are still missing...
  • mutterkjær (SKN1)mutterkjær (SKN1) SKN1 Posts: 344
    edited 27.10.2019
    well, hope I am not too late. I have a sure feeling that I have lost a lot of rewards from the WWC, all peope in my coop are reporting on several hours of ½-time they have got and the compensation too. I only have got the compensation. I am not able to proove anything of this, but I miss gold-boxes and other items from the wwc. Dont know exactly which, but I didn´t get anything. At least I feel so.

    What do I have to do ??
  • Hi Guys,

    We have reported this already, but if we can just clarify........

    Is there anyone that was "Online" when the event ended that did not get rewards?

    (no need to respond if you were offline)
    ja ik was eerste met boer 2 heb juist versnelling gekregen maar geen groot huis 

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