BIGFARM CLUB problem with payment

Comments

• RobAnybody (US1) US1 Posts: 176

  11.07.2019

  I have the same problem. Can't buy subscriptions anymore. I was able to before but not now. Support told me my internet connection was not sufficient. Seems odd that it was "sufficient" a month or so ago but not now. Strange that I would need better internet connection to click a single button in the game.

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• Summer (SKN1) SKN1 Posts: 844

  11.07.2019

  RobAnybody (US1) said:

  I have the same problem. Can't buy subscriptions anymore. I was able to before but not now. Support told me my internet connection was not sufficient. Seems odd that it was "sufficient" a month or so ago but not now. Strange that I would need better internet connection to click a single button in the game.

  Agree, that sounds weird. Did you ask them in what way it was not sufficient? What you need to do to make it sufficient? Hate halfway answers and it would be in their interest to help you buy a subscription. 
  

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• 12EB23 (INT1) INT1 Posts: 417

  11.07.2019

  @BIGFARM78 (INT1) i just bought the subscription now and had no problems

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• walle (INT1) INT1 Posts: 420

  11.07.2019

  amber3 (INT1) said:

  @BIGFARM78 (INT1) i just bought the subscription now and had no problems

  yes but here is impossible 
  
  

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• SuzyQ22 (US1) US1 Posts: 1,475

  12.07.2019

  BIGFARM78 (INT1) said:

  i can buy gold, but not can buy a bigfarm club anyone has idea to  help me because GGS not help me i sent 3 reports but is impossible to reply.

  Are you using a gift card to buy it?  Those don't work if that is how you are wanting to make your purchase.  You have to use a credit card.
  

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• walle (INT1) INT1 Posts: 420

  12.07.2019

  SuzyQ22 (US1) said:

  BIGFARM78 (INT1) said:

  i can buy gold, but not can buy a bigfarm club anyone has idea to  help me because GGS not help me i sent 3 reports but is impossible to reply.

  Are you using a gift card to buy it?  Those don't work if that is how you are wanting to make your purchase.  You have to use a credit card.
  

  No my frined i use credit card beacause in my country not has gift card has 2 method a is with paypal a is credit card visa not has other, i can buy gold with same card but can not buy a bigfarm club 

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• WascallyWabbit (FormerMod) Guest Posts: 6,097

  16.07.2019

  @BIGFARM78 (INT1) @RobAnybody (US1) Has this been resolved yet?

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• RobAnybody (US1) US1 Posts: 176

  16.07.2019

  No. I was told to try using a computer at a different location ( library, friend/family members house etc.)
  I tried from my in-laws home computer and  my work computer, no luck.
  
  The BigFarm Club button does nothing anymore.

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• walle (INT1) INT1 Posts: 420

  17.07.2019

   WascallyWabbit said:

  @BIGFARM78 (INT1) @RobAnybody (US1) Has this been resolved yet?

  for me still no

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• WascallyWabbit (FormerMod) Guest Posts: 6,097

  26.07.2019

  @BIGFARM78 (INT1) Can you try again now & let me know before Monday if it works.

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• walle (INT1) INT1 Posts: 420

  26.07.2019

  i will try WascallyWabbit 

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