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I am closing this thread as we have already done what we can, until the rest of the team arrive & I have contacted Evelyn. Thankyou all for your support & please spread the word on AU1 and other servers that GGS would NEVER ask for your password via an in-game message, if you do get a suspicious message that worries you & you do know if you should reply to it, contact support or ask here on the forum.
"I seek not to know the answers, but to understand the questions!" - Caine
Evelyn Pauli's farm is still in the hands of those hackers. She is unable to change her password.This really does need to be fixed.
Here is a list of the new members in that coop who are the hackers.
[Support message removed | Wabbit]
Do not worry about those accounts, they have been blocked all day & Evelyn has her coop back.
Dolphin @ au 1
I trust Support, GGS aso are hard at work to correct it and give Evelyn Pauli the tools to change her password and make sure she gets her account back. That goes for others that got fooled and lost controll over their accounts! There is some cleaning up to do here.
Further more that they remove
from that co-op and isolate them with a big ban. Ofc also making sure the co-op doesn´t desolve/get deleted.
Am just guessing, but the hackers have maybe locked/placed booby traps (?) that need attention before the programmers can give Evelyn Pauli tools to change her password? That it could take a little time?
Do hope this gets corrected asap.
I do hope you do.
Dolphin @ au 1
Moderators are players like everyone else. We do not run the game. The game is run by GGS.
The thing has been reported to the GGS and is being dealt with.
I am sorry for all affected, but Evelyn Pauli and others (if any) have to go trough Support to solve the issues (get the accounts back, get the coop back...). There is nothing more we can do right now here on forum for her.
You are of course very welcome to report any strange messages, accounts and suspicious activities. And of course: DO NOT GIVE YOUR PASSWORD TO ANYONE!!! GGS will NEVER ask for your password
.evelyn pauli (AU1) said:
@evelyn pauli (AU1) GGS blocked your account for protective reasons. They have to make sure that it is you that changed your password and not the hacker pretending to be you. So you have to go trough support, so that they can verify your identity. Once they are sure its really you, you will get your account back. I know that you are in panic right know, but best thing to do is to be patient and follow the instructions from support.
GGS would never send such an email or pose as a level 6 farm!!!!
Just play safe!!
Is this for real? Not everyone in my CoOp got one. Giving out one's password is not a casual thing. This type of message should have come to my email, not my farm inbox.
@WascallyWabbit, can you check into this for us?
Hate coops but missing out on the benefits? Check out "Hearts of Gold," the non-coop coop -- we leave you alone to farm your way. No donations or group participation required.
https://community.goodgamestudios.com/bigfarm/en/discussion/158239/just-want-to-be-left-alone-to-farm-in-peace-us1-hearts-of-gold
https://community.goodgamestudios.com/bigfarm/en/discussion/193710/please-report-as-fast-as-possible-au-server-read-this-alert-alarm-panic/p1
Happy Farming!!
from search on US server...
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designed by Michiru (GB1)
**Everything you want to know about Big Farm click BIG FARM WIKI**
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I really really hope he wastes time trying it
The same messages are now appearing on US1,
so please spread the word on both AU1 & US1 not to respond to the messages &
not to send any emails to the address in the message.
"I seek not to know the answers, but to understand the questions!" - Caine
https://community.goodgamestudios.com/bigfarm/en/discussion/193710/attention-au1-us1-coop-leaders#latest
Hate coops but missing out on the benefits? Check out "Hearts of Gold," the non-coop coop -- we leave you alone to farm your way. No donations or group participation required.
https://community.goodgamestudios.com/bigfarm/en/discussion/158239/just-want-to-be-left-alone-to-farm-in-peace-us1-hearts-of-gold
Hate coops but missing out on the benefits? Check out "Hearts of Gold," the non-coop coop -- we leave you alone to farm your way. No donations or group participation required.
https://community.goodgamestudios.com/bigfarm/en/discussion/158239/just-want-to-be-left-alone-to-farm-in-peace-us1-hearts-of-gold