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Reporting players
Mommasfarm (GB1)
Posts: 39
Comments
The support is ussually very busy, so you will have to wait for some time to them to answer.
She will send abusive messages and then if not replied to within half a hr she starts a torrent of abusive messages that really does sound like it is a adult and is worrying that they are so obsessed with knowing what children are in the coop.
Tried to report it support now as I want to be sure other players don't get abuse or give out information and put anyone at risk from undesirables in the game.but it will not go through so unable to use the support link in the forum for some reason. Any other ideas?
making sure to include your username & which server your farm is on.
Ive reported it to support but it can take time and the last time i needed help from support they took 4 weeks to even acknowledge me.
The reason I havent blocked this player is I have all the evidence for support of the abusive message she is sending and I have kept tabs on where she is so I can warn other coops leaders what she is doing in the hope we can keep players safe from her untill support remove her as the game doesnt want players like her in it
You want immediate action but it isnt going to happen immediatly as you want it. Support like proof when putting in a complaint about another player.
I'm confused what happened as you say you was cheated out of the leadership but you also say the player has removed you from the coop or she has been removed? If she has removed you then why dont you just start up another coop and message the coop members that you can remember telling them that you have started a new coop? wouldnt that resolve the problem?
Please correct me if I'm wrong but it sounds like, someone used the same name as one of your members then somehow took your leadership position away?
No one can use the same username as someone else (on the same server anyway). They could probably use something very similar but not the exact same name.
The only way you could lose leadership is if you willing passed it onto someone else or if you hadn't logged in within the past 32 days or more. If you haven't been online for that amount of time then the leadership will pass to the highest ranked deputy or player.
Unfortunately, no one on the forum can help with this situation. If you contacted support and they're not able to do anything, then I think it would be best to follow Mommasfarm's advice, start a new co-op and ask your former members to join you there.
Good luck!
Once again:
@mommasfarm (GB1) and @jess_d (US1) gave you the best advise possible within our possibilities forum-wise. We can't help you any more on the forum.
The only thing to do in these kind of cases is to contact Support, deliver them proof of your accusations/complaints and to wait for their respond.
Good luck!
Click to Contact Support
If this is the case a leader can promote and demote anyone they want to and can remove any player without a reason. Most of us coop leaders do however normally give a player a reason for removing them from the coop.
If this is only a case of wanting revenge then support might actually take action on you and not the player you are complaining about
Best thing you can do is either join another coop or form your own one
It is a shameful that the person tricked you into thinking they were someone else & the fact that they not only kept your coop, but kicked you out of it is even worse. But I am just baffled why you would give away your power like that, just for one night, it makes no sense to me.
According to the rules we are not allowed to "name & shame" in the forums. But if you want to know the name of a certain 'misbehaving' player, you can always send the poster a Private message and ask for it.
If you yourself feel the need to report a player (not only anonymous in the forum) then you can always send his/her name in a PM to a CM or send a report to Support.
to my knowledge there are 3 (legit) websites where you can find info, tips & tricks about the game:
1) https://bigfarmtips.wordpress.com/ = Larino's Corner
2) http://big-farm-addiction.wikia.com/wiki/Main_farm = Big Farm addiction Wiki
3) http://turtleoatsgang.weebly.com/ = Turtleoats Gang
Happy farming
Look, there are always going to be a few jerks in the mix. Be it on a game, forum, chat board, anywhere. It's easy for creepy people to lurk behind a computer and get away with behavior that would never be tolerated in person.
Reporting every suspicious act to support will only clog support with junk they don't want or care about making it take that much longer for real game related problems to get fixed.
now I'm NOT making excuses for the bad behavior. But they cant fix that. Just remove the player. And it wouldn't hurt if they move to another coop to let that leader know. I had to do that once and was thanked for it. Just use a little common sense and don't hand out information that is no ones business, and if someone seems too creepy, use that boot button. I believe there are tools here to block a player (though so far I never had to look, but most sites like this have them.)
Now spamming people with malware links, THAT is something I'm sure GG would want to know about. They can take actions to get a site like that shut down and remove anyone posting links to it. Block their IP address too. But creepy people asking about ages? Just say no and if you keep it up your out. Very simple.
To give context on why on most games' forums it's not allowed to "Name & Shame" players no matter how much evidence there is:
Community justice gets out of hand quickly.
Imagine a competitive player spreading false rumors of someone they have a grudge against, with photoshopped screenshots and the like. The target even if proven innocent by staff, will usually remain a social pariah and their reputation never recovers. Usually they end up getting a free renaming from staff.
I've played a game where reports were handled via screenshots in a forum post, but they had to discontinue the practice because it got out of hand with how much old-timers were reporting each other, wasting GM's time.
If you report a player, please do this via our support team, or send a PM (if possible include a screenshot or a link!) to a CM or Moderator. We'll take care of it
Niryn perfectly summarized the reasons why we won't allow "naming & shaming" on the forums for this.